Field Service Technician (Diesel Field Service Technician)
About The Position
Be the expert customers rely on, where they need you most. We’re hiring a Field Service Technician who thrive in independent roles and bring deep equipment knowledge and strong customer service skills to every job. At RDO Equipment Co., you’ll get the tools, training and support to succeed in the field. Your ability to build relationships and solve problems on-site are essential in this role. Join RDO Equipment Co. in Rock Springs, where you'll enter a team of people passionate about heavy construction machinery, parts and service. As one of our Mountain Construction stores, the Rock Springs team supplies and services machinery from manufacturers like John Deere, Wirtgen and Topcon. This machinery is vital to progress in industries like mining, construction and oil and gas. Join our team and make an impact on the Rock Springs community and beyond.
Requirements
- Mechanical background or schooling in diesel mechanics.
- Clear and concise, written or verbal, communication abilities, whether partnering directly with customers or within our team.
- Able to work independently and as part of a team.
- Pay close attention to the specifics.
- Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
Nice To Haves
- Experience in diesel mechanics preferred.
Responsibilities
- Diagnose and repair equipment accurately and promptly in the field or on the customer’s site.
- Identify and resolve issues efficiently and independently.
- Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
- Follow safety guidelines and procedures.
- Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.
- Maintain a clean and efficient work environment.
Benefits
- Competitive wages
- Profit sharing program
- Tool reimbursement program
- A comprehensive benefits package that supports your well-being
- An opportunity to participate in a career path program which gives you autonomy to manage your own career.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
