On-site Field Service Technician, Cleveland OH Area

FAAC Technologies•Cleveland, OH

1d•$65,000 - $70,000•Onsite

About The Position

We are seeking a Service Technician to join our TIBA Parking Systems team in the Cleveland, OH area. This position is ideal for candidates with previous experience in parking equipment, security system installations and service, or access automation/control, who enjoy working outdoors. The role involves on-call duties and requires on-site service and maintenance for parking and access control hardware and software installations. You will provide support for multiple products, requiring knowledge of electronics, mechanical devices, PC computer skills, various operating systems, and networking. Additionally, you will offer software and hardware support to clients and fellow field service technicians. Occasional assistance with the installation of parking and revenue control systems, as well as access control equipment, may be required, involving tasks such as equipment mounting, wiring, communication setup, and testing under the guidance of a Project Manager.

Requirements

Electronics technical school training or equivalent
Ability to work on proprietary software, hardware communications, programming and repair
Ability to use hand and power tools
A clean driving record
SQL Server database maintenance and Microsoft Operating Systems
Excellent written and oral communication skills, specifically with customers
Ability to work well within a team environment
Knowledge of electronics and mechanical devices
PC computer skills
Work with various operating systems
Knowledge of networking

Nice To Haves

Knowledge of MS Windows software and operating system
Knowledge of Network and/or Communication systems
MS Network and MS A+ Certifications

Responsibilities

On-site service and maintenance for parking and access control hardware and software installations.
Provide support for multiple products.
Offer software and hardware support for clients and other field service technicians.
Assist in the installation of parking and revenue control systems and access control equipment.
Perform installation duties including equipment bolt down, installation, wiring termination, establishing communications to software host, configuring and testing of new equipment.