Field Service Technician

Welker, Inc

32d•Onsite

About The Position

Our ideal candidate is a self-motivated technician with a strong desire to learn about our products. Someone who loves taking care of customers and working with their hands. If you are mechanically-minded and enjoy troubleshooting and problem-solving, this is the position for you! It’s a physical job - you may be on your feet for 90% to 95% of your workday. You should be able to safely lift and carry items up to 50 pounds. A commitment to safety in oil and natural gas and refinery environments is required.

Requirements

Comfortable in a manufacturing setting and with the physical requirements of the position
Must have strong technical aptitude, good problem-solving abilities, and the ability to learn and understand product mechanics, electrical wiring, and some electronics
Ability to read and understand machine drawings and manufacturing instructions
This position requires some travel and compliance to customer site requirements including a clean driving record, routine drug testing and physicals, and occasional wearing of breathing equipment and other protective equipment that may require minimal facial hair or other accommodations
Must be authorized to work in the U.S.
Must be able to successfully complete a drug screen, physical, and background check

Nice To Haves

Communication: You will interact with internal and external parties, so good written and verbal communications are necessary
Teamwork: You work well with others with an attitude of cooperation and achievement, and you are committed to the success of the team as a whole
Technical Aptitude: You'll be at home working in an innovative, mechanically-minded group; we design and manufacture a full line of mechanical products and instrumentation used in several industries
Commitment to Learning: You are committed to learning and acquiring the skills necessary to master your trade, including adapting to new techniques and technology

Responsibilities

Respond to service-related inquiries (return materials, service requests, R&D requests, commissioning orders, etc.), including determining the activities necessary to resolve any issues and completing any necessary paperwork to ensure compliance
Communicate clearly and respectfully with customers on service needs, recommended maintenance, and other service-related questions
Interpret machine drawings, routings, and bills of material to understand and meet design specifications
Troubleshoot problems with equipment and make repairs or retrofits in a timely manner