Field Service Technician

ABB • Grand Rapids, IL

62d • Remote

About The Position

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Manager

Your role and responsibilities: In this role, you will execute work to meet assigned objectives. Responsibility includes performing installation, troubleshooting, repair, and preventative maintenance on electrical distribution equipment. The work model for the role is: #LI - Remote This role is contributing to the Electrification Service Division in Indianapolis, IN. Central area. You will be mainly accountable for:

Communicate with internal and external customers via phone/email to schedule upcoming jobs and order required materials, and perform safety analysis and paperwork prior to starting work.
Provide knowledge of and conduct work activities in compliance with the ABB HSE (Health, Safety and Environment), ABB Way, and Safety Manual & Safety policy at all times.
Be responsible for hands-on execution of projects including Startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery equipment in respective area; Power Delivery includes transformers, switchgear, OCBs, Circuit Breakers, busways, UPS, ATS, PLCs, Relays, Power Management Controls systems and other Power related equipment & controls.
Participate in outages with other field engineers, technicians, and contractors including project management, lead site engineer or site project manager.
Perform administrative functions such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet, and expense sheets on a complete timely, and thorough basis.
Our team dynamics: You will join a dynamic, talented, and high performing team, where you will be able to thrive.

Requirements

• Bachelor's Degree in Engineering or Engineering Technology, preference for Electrical or Mechanical (OR High School Diploma / GED with and 4 additional years of related engineering / field / technical experience).
• 2 years of field engineering experience or equivalent such as military service preferred.
• Require handing/moving of circuit breakers and other installed equipment in excess of several hundred pounds.
• Computer skills including Microsoft Outlook, Excel, and Word.
• Ability and willingness to travel approximately 75% as required.
• Ability and willingness to possess and maintain a valid passport and driver's license.
• Work authorization that would permit them to work for ABB in the US.

Nice To Haves

• Knowledge of industrial customer base in geographical area preferred.
• Technical skills in testing of power distribution and delivery to include Low Voltage and Medium Voltage Breakers, Switchgear, Relays and Transformers preferred.
• Experience in the repair and refurbishment of LV and MV circuit breakers (OEM equipment such as Siemens, GE, ABB, Square D, Multilin relays, and Switzer Relays) preferred.
• Technical skills in testing, commissioning, startup and troubleshooting of medium voltage synchronous machines (including excitation systems), controls systems and Programmable Logic controllers a plus.

Responsibilities

• Execute work to meet assigned objectives.
• Perform installation, troubleshooting, repair, and preventative maintenance on electrical distribution equipment.
• Communicate with internal and external customers via phone/email to schedule upcoming jobs and order required materials.
• Perform safety analysis and paperwork prior to starting work.
• Conduct work activities in compliance with the ABB HSE (Health, Safety and Environment), ABB Way, and Safety Manual & Safety policy.
• Perform hands-on execution of projects including Startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery equipment.
• Participate in outages with other field engineers, technicians, and contractors.
• Write technical reports, order materials, secure quotations, prepare job status reports, reports to customers, time sheets, and expense sheets.

Benefits

• ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations.
• The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency.
• We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.
• We value people from different backgrounds.
• ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
• Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative.
• We welcome people from all backgrounds and experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level