Field Service Technician- Hattiesburg, MS

NCR Corporation

1d•Onsite

About The Position

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining, empowering retailers and restaurants to accelerate new possibilities for their operations, experiences, and business outcomes. Headquartered in Atlanta, Georgia, NCR Voyix serves customers in over 35 countries. The Field Services Team delivers solutions that build long-term customer relationships, acting as a first line of response. Technicians communicate openly, triage customer issues, and proactively address problems. Formal training is provided to ensure technicians can meet customer needs. NCR Voyix is committed to employee growth, fostering a learning community with diverse individuals, mentors, and coaches. The company values diversity and aims to build an inclusive environment where employees feel a sense of belonging and are recognized for their contributions. This role is crucial for keeping commerce running globally and represents the NCR Voyix Brand!

Requirements

Local candidate to specific geographic area
Authorized to work in the US
At least 18 years of age
Have a valid driver’s license and driving record that satisfies NCR fleet requirements
PC skills, basic electronic skills, and some specific hardware and operating system familiarity
Ability to perform essential functions of the job with or without a reasonable accommodation
Prolonged travel with driving several hours per day
Rotating and weekend shifts
Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays
Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches

Nice To Haves

Familiarity with large servers, mainframe computers, and imaging software
A+ Certification, CompTIA, N+ Certification
One or more years of related experience

Responsibilities

Perform customer installation, maintenance, and service calls promptly and effectively
Service electromechanical equipment like self-checkout systems within an assigned territory
Perform maintenance, repair, PM work, and system overhauls