Field Service Technician

Flow Control Group • West Springfield, MA

31d

About The Position

The Service Technician is responsible for repairs and maintenance of rotating equipment, including pumps, gear boxes, valves, blowers, and vacuum pumps. The services may be performed in our repair facility located in West Springfield, MA or may be completed in the field at a customer’s facility. The Technician must maintain a safe a clean work area.

Requirements

• Ability to operate a forklift
• Strong mechanical and problem-solving skills
• Customer service and consultative skills
• Strong work ethic with ability to work under minimal supervision
• Verbal and written communication skills, with ability to clearly communicate with engineering, technical support, sales, and management
• Organizational skills and attention to detail

Responsibilities

• Completes initial inspection and required paperwork for all items to be repaired or serviced
• Disassembles equipment while marking items and documenting current condition
• Sand blasts and paints items as required
• Helps identify items needed for repair
• Measure all required parts for inspection reports
• Identifies, troubleshoots, and resolves issues with equipment, devices, or products; uses precision instruments such as calipers, micrometers, and gauges to make measurements
• Assembles equipment per manufacturer specifications verifying acceptable tolerances are achieved
• Assists customers with tasks related to current equipment including pump removal, pump install, shaft alignment, vibration analysis, lube maintenance, and others
• Maintains and completes required paperwork and time sheet.
• Ensures compliance with OSHA regulations
• Cleans up shop and performs other duties as assigned

Benefits

• Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
• Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
• Training: FCG University learning and training platform available to all employees offering over 80k courses.
• Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
• Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed