Field Service Technician
About The Position
At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service. The Field Service Technician is responsible for the repair, assembly, disassembly, maintenance of Horizontal Pumping Systems. The technician will ensure that pumps are operating efficiently, troubleshoot mechanical and electrical issues. DNOW is an industry leading provider of pipe, valves and valve automation, fittings, instrumentation, mill and industrial supplies, tools, safety supplies, electrical products, drilling and production equipment, artificial lift, pumps, fabricated equipment, and industrial paints and coatings to the upstream, midstream, and downstream and industrial markets. We also offer supply chain solutions such as procurement, inventory, warehouse management logistics, safety and turnaround support services, project management, and business process and performance metrics reporting.
Requirements
- High School diploma and/or equivalent work experience
- Valid driver’s license.
- Operate vehicle in a safe manner.
- Knowledge of electrical troubleshooting, hydraulics, and rotating equipment.
- Ability to read and interpret technical drawings, schematics, and manuals.
- Must be able to lift heavy equipment (50+ lbs), handle physically demanding tasks.
- Strong commitment to safety procedures and best practices.
Nice To Haves
- Previous experience in horizontal pumping systems, industrial pumps, or related mechanical work preferred.
- Experience working with Fluke meters, Yaskawa VFDs, and pump alignment tools is a plus.
- PEC One Basin One Way certification (North Dakota)
- Ability to obtain additional certifications as needed.
Responsibilities
- Perform inspection, assembly, disassembly, repair, and maintenance of horizontal pumping systems (HPS).
- Diagnose and troubleshoot mechanical, electrical, and hydraulic issues in pumps and associated equipment.
- Conduct alignment, testing of pumps to ensure optimal performance.
- Utilize tools such as Fluke meters, laser alignment tools, and vibration analyzers for diagnostics.
- Work with VFDs (Variable Frequency Drives), PLCs, and control panels to support pump automation and efficiency.
- Perform oil changes, seal replacements, and bearing inspections as part of routine maintenance.
- Maintain and submit in a timely manner, accurate service reports, maintenance logs, and inventory records.
- Follow safety protocols, environmental regulations, and company procedures to ensure a safe work environment.
- Perform on-site installations and commission of pump systems.
- Collaborate with engineers, supervisors, and field personnel to optimize pump performance.
- Travel to locations outside of the Permian Basin as needed.
Benefits
- Health, dental, and vision insurance.
- 401(k) with company match.
- Paid time off (PTO) and holidays.
- Training and career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
