Field Service Technician

ROSEN-Group•Worthington, OH

12d•Hybrid

About The Position

The ROSEN Group is a global leader in providing cutting-edge solutions in all areas of the integrity process chain. Since its origins as a one-man business in 1981, ROSEN has rapidly grown and continues to do so. The international technology group consists of a team of more than 4,000 employees operating in more than 120 countries. You can be a part of securing the safe supply of energy to people and businesses across the globe and help us all move towards an attainable and sustainable future. It is our ambition, above anything else, to contribute to a world where critical infrastructure and the supply of energy is not only efficient, but also protected and reliable. Come join our growing team! For more information about ROSEN go to www.rosen-group.com. ROSEN is looking for a Field Service Technician that will be based in Columbus, OH. This position reports directly to the Head of Field Operations and will be a part of the Field Operations team. The Field Service Technician will support pipeline integrity by operating ROSEN’s in-line inspection (ILI) tools across North America. This role involves tool operation, maintenance, and data validation on-site while ensuring safety, quality, and exceptional customer service.

Requirements

Must hold a valid Driver’s License
Willingness to travel more than 80% of the time throughout the year
Adapt to frequently changing schedules and tight timelines
Able to follow established HSE and DOT procedures
Have excellent customer relations skills
Work individually, as well as in a team environment with minimum supervision
Organization and Time Management skills
Intermediate Microsoft Office skills, particularly Microsoft Word and Excel.
Must be able to lift up to 280 lbs with assistance from a start height of 9 inches to an end height of 49 inches from the floor up to 1 time per hour.
Must be able to lift and carry up to 280 lbs with assistance from a start height of 9 inches to an end height of 30 inches and transport it up to 50 feet up to 1 time per hour.
Must be able to push/pull up to 95 lbs. horizontally through a 24-inch diameter opening located 30 inches from the ground up to 1 time per hour.
Must be able to assume a static kneeling posture at floor level for up to 5 minutes, up to 10 times per hour.
Must be able to assume a repetitive squatting posture up to 50 times per hour.
Must be able to walk continuously while standing upright for 50 feet forward and 50 feet backward, 4 times per hour.
Must be able to walk continuously while bent at the waist for 50 feet forward and 50 feet backward, 2 times per hour.
Must be able to ascend and descend a 48-foot ladder while carrying up to 5 lbs., 1 time per hour.
Must be able to ascend and descend a 7-inch step up to 86 times per hour.
Must be able to enter and exit through a 24-inch opening located 30 inches from the floor, 2 times per hour.
Must be able to walk 500 feet on a 6-inch wide surface, 2 times per hour.
Must be able to walk 500 feet on uneven surfaces, 2 times per hour.
Candidates must possess a valid driver’s license, a clean driving record, and the ability to safely operate a vehicle in accordance with all applicable traffic laws and company policies.

Nice To Haves

TWIC (transportation workers identification credentials) card a plus

Responsibilities

Operate ROSEN’s in-line inspection equipment in the field.
Launch and receive ILI tools at job sites following quality control procedures.
Perform basic maintenance on ILI tools, including replacing parts (e.g., polyurethane cups, batteries, sensors, cables).
Conduct HSE risk assessments and ensure compliance with safety guidelines.
Review customer operational procedures for safe execution of inspections.
Download and validate survey data on-site for quality and completeness.
Verify tool capability against pipeline and run conditions.
Communicate project status and escalate issues to WGL, PM, or Sr. FST as needed.
Build and maintain strong relationships with clients and internal teams.
Share lessons learned and best practices within the team.
Demonstrate leadership through survey ownership and team motivation.
Maintain a flexible schedule and adapt to harsh field conditions.
Uphold a protection mindset for environment, stakeholders, and quality standards.
Identify and communicate client concerns or opportunities to WGLs and PMs.

Benefits

Medical - 2 PPO plans & 1 High Deductible (HDHP) with a Health Savings Account (HSA)
Dental - Covered at 100% for employee & dependents
Vision - Covered at 100% for employee & dependents
401K with a 5% matching employer contribution
Company paid basic Life Insurance, Short Term Disability / Long Term Disability
Flexible Spending Accounts
Generous Vacation Plan & Paid Time Off (PTO)
Employee Assistance Program
Access to employee resource groups
Maternity & Parental Leave
Fertility, adoption and surrogacy benefits
32 hours paid Volunteer Time Off
Annual merit & career advancement increases
Leadership growth & professional development opportunities
Tuition Reimbursement