Field Service Technician
AgroFresh•Grand Rapids, MI
•Onsite
About The Position
The Field Service Technician ensures reliable, high-quality delivery of AgroFresh products and application services by supporting both equipment performance and postharvest processes in the field and packing house environments. The successful candidate delivers operational excellence, product performance, and customer confidence by combining technical expertise, field support, and a proactive approach to quality and service.
Requirements
- AA or Technical degree, work experience considered in lieu of degree
- Mechanical aptitude for application equipment installations and repair
- Fabrication skills, cutting, and welding
- PLC programming and troubleshooting
- Computer literate including Microsoft Word and Excel
- Clean driving record mandatory
Nice To Haves
- Excellent verbal and written communication skills
- History of Customer and internal customer focus and success
- Mechanical aptitude or equipment experience especially in Ag post-harvest industry a plus
Responsibilities
- Develop, build, and install application equipment
- Assist Customer’s staff resolving technical issues with application equipment
- Source materials and equipment needed for installations
- Perform preventive maintenance on equipment
- Directly support Packers by monitoring fruit/vegetable processing and conditioning lines
- Monitor and optimize fungicide, cleaner and coatings applications in packing houses
- Perform routine verification of packing house sanitation practices for prevention of postharvest decay
- Implement trials for development of emerging AgroFresh products as well as current products
- Draft reports on packing house monitoring programs
- Review current and proposed industry practices
- Maintain positive relationships with AgroFresh employees, customers and other contacts
- Mixing and monitoring of postharvest products including but not limited to wax, fungicides, sanitizers, & cleaners.
- Train AgroFresh distributor sales and technical personnel
- Assist in the development and costing of Bills of Material to support sales staff
Benefits
- competitive compensation and benefits packages
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
