Sandvik Mining is looking for a Field Service Technician – Fairbanks, AK

Sandvik•Fairbanks, AK

32d•Onsite

About The Position

Sandvik Mining is seeking a Field Service Technician in Fairbanks, AK. This role is ideal for individuals with a strong mechanical or electrical background and excellent diagnostic skills. Sandvik is a leader in high-tech mining and construction equipment, focusing on automation, digitalization, electrification, and sustainability. We are looking for motivated, curious, and forward-thinking individuals to join our inclusive learning culture and contribute to future-proofing our business. We offer competitive wages, comprehensive benefits, and strong support for professional development and career growth within a diverse, collaborative, and globally connected organization.

Requirements

Technical certification or diploma in mechanical or electrical fields or equivalent years of professional field/technical experience.
A minimum of 7 years of industry-related experience.
Technical experience to include diesel and high voltage electrical experience.
Success in team environments, with excellent communication skills.
Previous success in self-motivated roles.
Previous success in customer satisfaction.
Ability to read blueprints and interpret equipment schematics.
Must conform to ISO standards.
Candidates must be comfortable working underground and on the surface.
Must have the legal right to work in the United States on an indefinite basis without employer sponsorship.

Nice To Haves

Active Listening skills
Success with both internal as well as external customers
Flexibility in the workplace
Underground experience

Responsibilities

Troubleshoot, repair, and maintain mechanical and electrical aspects of underground mining equipment (load & haul) and components at high profile mining sites.
Perform new equipment commissioning and training at customer sites with minimal supervision.
Cover the Fairbanks, AK market, including mine sites in Delta Junction, working both underground and on the surface.
Focus on diesel trucks, load and haul systems, hydraulics, engines, and electrical systems.
Inspect equipment for proper performance and determine faults and malfunctions.
Adjust equipment and repair/replace defective parts, components, or systems according to scopes of work.
Test repaired equipment to ensure proper operational performance.
Complete accurate time records, technical reports, failure reports, and parts lists.
Actively participate in continuous improvement initiatives.
Stay current with industry, customer, product developments, and technical best practices.
Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction.
Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies.
Ensure customer satisfaction within the area of primary responsibility.