Field Service Technician

MasterTech•Norfolk, VA

25d•Onsite

About The Position

MasterTech is on the search for entry-level Industrial Technicians based near an International Airport, requiring extensive travel to customer locations. Field Service Techs will be responsible for the on-site installation and support of mechanical and electrical components and systems, ensuring the machinery is properly installed and operational. Detail-oriented Field Service Techs are responsible for the on-site maintenance, diagnostics, and repair of machinery along with reporting issues and completing documentation.

Requirements

Entry-level Industrial Technicians
Based near an International Airport
Requires extensive travel to customer locations
Excellent customer service skills and communication
Exceptional problem solving, troubleshooting, diagnosis and documentation

Nice To Haves

Previous printing, corrugated, prepress, postpress, flexo presses, folding and other printing/boxing equipment is extremely beneficial
Experience in industrial, manufacturing, and/or any kind of mechanical maintenance is preferred
Experience with electrical systems is a definite asset; AC & DC as well as three-phase wiring
Knowledge of SPS Programming, automation technology and drive technologies

Responsibilities

On-site installation and support of mechanical and electrical components and systems
Ensuring machinery is properly installed and operational
On-site maintenance, diagnostics, and repair of machinery
Reporting issues and completing documentation
Conduct installation, diagnostics, troubleshooting, programming, repairs and provide recommendations
Maintain up-to-date training while providing remote support