Field Service Technician - (Data Center Cooling Solutions)
About The Position
We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. This role involves installing and maintaining nVent High-Density Liquid Cooling (HDLC) products at customer data center sites globally. The technician will travel to client's global locations to provide installation, maintenance, and warranty support. They will share technical information effectively during updates, reviews, and troubleshooting discussions, and contribute to project planning by helping define tasks, timelines, and budgets. Collaboration with Engineers and CAD Designers on prototype and pilot design projects is also a key aspect, along with taking on additional responsibilities as needed and representing nVent professionally as a trusted point of contact for clients.
Requirements
- Ideally 5+ years of experience in data center maintenance and installation, ideally with high-density liquid cooling products.
- Ability to deliver clear and effective product or technical training.
- Validated understanding of electrical and mechanical drawings, including proficiency in CAD software and Visio.
- Validated understanding of thermodynamics, fluid mechanics, plumbing, pipefitting and heat transfer, and numerical methods.
- Familiarity with relevant standards and regulations (NEC, IEC, IEEE).
- Basic knowledge of power distribution, heat tracing applications, or control and monitoring systems.
- Ability to work 100% remotely anywhere in the US and travel 50-75% on average, including international trips.
Responsibilities
- Install and maintain nVent High-Density Liquid Cooling (HDLC) products at customer data center sites globally.
- Travel to client's global locations to provide installation, maintenance, and warranty support.
- Share technical information effectively during updates, reviews, and troubleshooting discussions.
- Contribute to project planning by helping define tasks, timelines, and budgets.
- Work closely with Engineers and CAD Designers on prototype and pilot design projects.
- Take on additional responsibilities as needed.
- Represent nVent professionally as a trusted point of contact for clients.
Benefits
- Medical, dental, and vision plans
- Flexible spending accounts
- Short-term and long-term disability benefits
- Critical illness insurance
- Accident insurance
- Life insurance
- 401(k) retirement plan
- Employee stock purchase plan
- Company match for 401(k) and employee stock purchase plan
- Tuition reimbursement
- Caregiver leave
- Personal leave
- Parental leave
- Back-up care services
- Paid time off
- Paid volunteer time
- Well-being program
- Legal protection
- Identity theft protection
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
