Field Service Technician
About The Position
SAIC is looking for a Field Service Technician to support the AC-130 gunship located at Kirtland Air Force Base in New Mexico. This role involves interfacing with the customer to handle service inquiries and problems, including installation, modification, and repair of complex equipment and systems. The technician will conduct on-site installation and testing, troubleshoot equipment malfunctions, and provide technical presentations. Training customer personnel in equipment operation and maintenance is also a key responsibility. The position provides technical support for 30mm and 105mm weapons systems, including field service, troubleshooting, maintenance, and training support to the Air Force squadron at Cannon AFB. The technician will also act as a liaison between the squadron and the Small Arms Branch at Naval Surface Warfare Center in Crane, IN for any technical issues related to these weapons systems.
Requirements
- Strong knowledge of products.
Responsibilities
- Interfaces with the customer to handle service inquiries and problems to include performing customer support activities involving the installation, modification, and repair of complex equipment and systems.
- Conducts on-site installation and testing of equipment to ensure proper working order.
- Isolates equipment start-up malfunctions and takes corrective action.
- May make technical presentations and has a strong knowledge of products.
- Trains customer personnel in equipment operation and maintenance responsibilities.
- Provides technical support for the 30mm and 105mm weapons systems in the areas of field service, troubleshooting, maintenance, and training support to the Air Force squadron at Cannon AFB.
- Provides on-site technical support for weapons and associated equipment used by the squadron.
- Acts as the liaison between the squadron and the Small Arms Branch at Naval Surface Warfare Center in Crane, IN for any technical issues related to the 30mm and 105mm weapons systems.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
