Field Service Technician

Ecolab•Washington, DC

1d•Onsite

About The Position

Ecolab's Nalco Water division is seeking a Field Service Representative II to provide technical support and solutions for water treatment and disinfection systems across various industries, with a focus on the Global High-Tech industry, specifically Data Centers and Microelectronics in the Quincy, Washington area. This role involves working independently in the field, building customer relationships, and ensuring compliance with safety and operational best practices. The position offers a dynamic, hands-on environment with opportunities for training and career growth, contributing to customer sustainability goals and operational efficiency.

Requirements

High school diploma or equivalent
2 years of experience in water treatment or an industrial/mechanical environment
Position requires a current and valid Driver’s License with no restrictions
No immigration sponsorship available for this position

Nice To Haves

Associate’s degree or trade school certification
Demonstrated mechanical aptitude
Experience in water treatment or specialty chemical industry
Familiarity with boilers, cooling towers, and wastewater treatment systems
Proficiency with Microsoft Office Suite

Responsibilities

Provide technical support and escalate complex challenges as needed
Build strong relationships with customers and promote best practices
Ensure full compliance with safety policies and procedures
Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
Provide technical support to customers; identifying and resolving customer pain points, escalating as required
Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts