Field Service Technician

Toyota Industries Corporation•Maryland Heights, MO

10h•Hybrid

About The Position

The Field Service Technician role is a traveling role and provides both mechanical and electrical support both at our Robotics facility as well as at our client facilities. Field Service Technicians use a variety of tools and skills to provide customer support and ensure client satisfaction.

Requirements

2-year degree from technical school and 6+’ experience within a Service Tech role
Skilled in mechanical, electrical, pneumatic and PLC troubleshooting.
Strong knowledge of VFD (variable frequency drive) applications.
Strong interpersonal skills required.
Literate with MS Office software suite and Internet/e-mail.
Material Handling, Robotics, Manufacturing or Packaging background required.
Strong technical aptitude and extensive knowledge of equipment operation and maintenance.
Solid understanding of application of contemporary industrial control systems.
Strong demonstrated sense of customer service.
Must be eligible to work in the USA long term without sponsorship.
Employees must follow all information security policies, protect confidential data, complete required training, and report any suspected security incidents to support our information security controls.

Nice To Haves

Experience in industrial robotic applications and conveying in the packaging field (palletizers/packers) preferred.

Responsibilities

Understanding of Relay Logic Relay logic, Frequency Drives, Photocells, Proximity switches, high and low voltage systems, 1 & 3 phase electric circuits,
PLC Programming; Computer/PLC, HMI, Robotic checkout and startup
Peripheral equipment interface (Scales, printers, etc.)
Assist with commissioning of robotic products, both internal and external customer sites
Work with site manager role and supervision of sub-contractors at external customer sites
Conduct training for external customers
Provide customer service support for internal and external customers in a timely manner
Receives assignments for location/customer from management, responsible for execution of solutions independently, following company standards
Close coordination with Service & Project Manager as applicable.
Starting up and troubleshooting of equipment
Assistance with and final check of equipment layouts in preparation for installation
Providing feedback on project successes and challenges to be incorporated into the Project Manager's Lessons Learned document
Review control schematics
Product Testing that may require lifting. These items may weigh up to and including 50 pounds.
Occasional service visits will be required for a warranty issue, or for scheduled service
Site visits (other than emergency service) to be scheduled well in advance and goals for each trip discussed with Service Manager