Field Service Technician - College Park

Culligan Quench•College Park, MD
•$24 - $25

About The Position

The Field Service Technician installs, maintains, and repairs company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. This customer-facing role requires technical skill, a professional demeanor, and a commitment to safe work practices. Hands-on training is provided to support success in the position. The technician drives a company vehicle to customer locations and documents service work using a tablet or mobile device.

Requirements

  • Mechanical aptitude, including experience working with tools or repairing equipment.
  • Driving experience and comfort operating a vehicle for work purposes, with familiarity using routes or GPS.
  • Professional, service-minded demeanor, with good customer service and communication skills.
  • Valid, active driver’s license and ability to maintain a driving record that meets company and insurance eligibility requirements.
  • At least 21 years of age to operate company vehicles.
  • Basic computer skills to record service and communicate with team members.
  • Ability to lift 70+ lbs, bend, squat, and climb ladders.
  • High school diploma or equivalent.
  • Ability to successfully complete the required pre-employment background check, drug screen, and motor vehicle record review.

Nice To Haves

  • Technical school training preferred.

Responsibilities

  • Drive a company vehicle to customer locations to install, troubleshoot, and maintain equipment.
  • Routinely replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines.
  • Inspect equipment for leaks, malfunctions, and safety concerns.
  • Follow company and customer safety policies and site procedures.
  • Maintain the company vehicle according to policy, including mileage and maintenance logs.
  • Safely transport and operate equipment and tools.
  • Document service work using a tablet or mobile device.
  • Provide professional and timely customer service at each site visit.
  • Maintain regular and reliable attendance.

Benefits

  • Medical, dental, and vision insurance starting Day 1.
  • 401(k) match of 50% up to 6%.
  • 10 paid holidays plus PTO.
  • Company take-home vehicle, gas card, and tools.
  • Paid training and ongoing career development opportunities.
  • Competitive hourly rate with overtime potential.
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