Field Service Technician
About The Position
Integrated Scale Systems, a supplier of industrial weighing equipment and instrumentation, is currently seeking to hire a Field Service Technician with excellent troubleshooting skills. This role involves performing installation, maintenance, and repair of industrial weighing equipment, conducting troubleshooting and diagnostic tests, and providing on-site technical support to customers. The technician will also be responsible for reading and interpreting technical documentation, utilizing specialized tools, ensuring safety compliance, and delivering outstanding customer service.
Requirements
- Ability to lift up to 50-60 pounds several hundred times a day.
- Valid Driver’s License and clean driving record.
- Reliable transportation to the shop during the training period.
- Proficiency in reading and interpreting technical manuals and drawings.
- Experience with PC/Windows operating systems (wireless/wired networking knowledge is a plus).
- Willingness to work overtime and travel throughout the designated regions.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Capacity to work independently and unsupervised to accomplish assigned tasks.
Nice To Haves
- Prior experience in a similar role is preferred but not required.
Responsibilities
- Perform installation, maintenance, and repair of industrial weighing equipment.
- Conduct troubleshooting and diagnostic tests to identify and resolve technical issues.
- Provide on-site technical support and assistance to customers across multiple locations.
- Read and interpret manuals, schematics, and drawings related to industrial weighing equipment.
- Utilize specialized tools and equipment to perform tasks efficiently and accurately.
- Ensure compliance with company policies, procedures, and safety regulations at all times.
- Deliver outstanding customer service and support to a diverse clientele.
- Maintain a high level of technical proficiency through ongoing training and development.
- Work collaboratively with team members to achieve departmental goals and objectives.
Benefits
- Competitive salary commensurate with experience.
- Comprehensive benefits package, including health, vision, dental, and 401K.
- Company-provided training and development opportunities.
- Access to specialized tools and equipment.
- Company vehicle provided after successful training period.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
