Field Service Technician - Englewood, CO

Rivian•Englewood, CO

22h

About The Position

This emerging- to mid-level technician role is intended for candidates who want to develop their technical skills while delivering a strong customer experience. The technician supports electric vehicle repairs, inspections, and field service operations, working with guidance and mentorship from senior technicians and leadership. The position is based primarily at a local service center, with possible work at remote locations, on mobile service routes, or at production facilities as business needs evolve. The role includes diagnosing and repairing vehicles, following technical procedures and safety requirements, documenting work, supporting parts operations, and verifying repairs through road tests. The technician is also expected to communicate professionally with customers and other stakeholders, contribute feedback on processes, and participate in ongoing training and service initiatives.

Requirements

High school diploma, GED, or recognized equivalency credential is preferred.
Must be at least 21 years old.
Valid driver’s license with a clean driving record; no suspensions or revocations within the past 3–5 years.
Availability for a standard 40-hour workweek, with possible weekend, holiday, early morning, evening, or overnight shifts based on business needs.
Flexibility to travel to regional locations or production facilities as needed.
Proficiency with laptops and computers in Windows or Mac environments, and work order management systems.
Strong organizational and time-management skills, attention to detail, and eagerness to learn.
Ability to sit, stand, walk, bend, kneel, reach, and lift up to 50 lbs.
0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
Foundational understanding of basic electricity, including awareness of high- and low-voltage systems.
Basic familiarity with circuit measurement tools such as a DVOM and introductory exposure to reading electrical schematics.
Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
Basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

Ability to drive a non-commercial truck and trailer.
Graduation from an accredited automotive repair school or program.
Basic exposure to electric vehicle or hybrid frameworks.
Experience working in a fast-paced start-up environment.

Responsibilities

Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections at service centers, on mobile routes, or at remote locations.
Learn Rivian products, EV frameworks, tools, and accessories while building peer relationships and working under senior technician mentorship.
Use technical resources and follow repair procedures efficiently while maintaining quality and safety.
Conduct post-repair road tests to verify repair quality and vehicle operational safety.
Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
Maintain detailed technical notes and documentation for completed and in-process repairs.
Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities and outreach events.
Identify opportunities to improve processes, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
Complete required training, keep technical skills current, and maintain high-quality work with minimal supervision as experience increases.