Associate Relationship Banker - Englewood Hampden - Englewood, CO

JPMorgan Chase & Co. • Englewood, CO

3d • Onsite

About The Position

At Chase, the Associate Relationship Banker represents the brand and culture with hospitality, using banking solutions and financial technology alongside friendly, attentive service. The role welcomes and assists branch clients, applies financial knowledge to identify thoughtful solutions, and contributes to branch success by helping address clients’ financial needs.

The position is subject to Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators and requires NMLS registration under the SAFE Act. Employment is contingent on meeting applicable qualification, registration, renewal, and update requirements.

Requirements

• High school degree, GED, or foreign equivalent.
• Excellent communication skills in person and over the phone, with the ability to tailor product and service features and benefits to clients with differing needs.
• Ability to quickly and effectively resolve client issues with attention to detail.
• Ability to operate within established risk parameters and meet internal and external risk and compliance obligations, including completing required training.
• Ability to work branch hours, including weekends and some evenings.
• Meet applicable Dodd Frank/Truth in Lending Act Loan Originator qualification requirements and SAFE Act NMLS registration requirements. A felony conviction within the last seven years disqualifies applicants from consideration.

Nice To Haves

• At least 1 year of sales experience in Retail, Financial Services, or related industries, with success establishing new clients, deepening relationships, and delivering results.
• College degree or military equivalent.
• Experience adhering to banking policies, procedures, and regulatory requirements.

Responsibilities

• Deliver attentive, friendly service and create a welcoming environment for clients.
• Communicate politely and consultatively, asking questions and listening to understand clients’ needs and build trust.
• Assist walk-in and scheduled clients in person and by phone, build relationships, understand financial needs, and tailor product and service recommendations.
• Educate clients about and connect them to digital banking options, including the Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures quickly and accurately to advise clients on banking solutions and connect them with relevant experts for specialized needs.
• Follow policies, procedures, and regulatory banking requirements.
• Complete required training and comply with internal and external risk and compliance obligations.
• Register with or update the National Mortgage Licensing System and Registry (NMLS) as required, and complete subsequent annual renewals and required updates.

Benefits

• Competitive total rewards package with base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED