Field Service Technician - Chicago, IL
About The Position
With over 60 years of experience in the food equipment industry, Reiser is a globally recognized leader for its high-quality equipment, innovative engineering, and exceptional service and support. Our core value is a total commitment to our customers, making Reiser the trusted partner for food manufacturers seeking superior food processing and packaging solutions. We are dedicated to providing the resources our customers need for their success. Our team comprises talented and passionate professionals who work diligently, embrace challenges, and are fully committed to customer success. This customer-centric approach has fueled significant growth, and we are now looking for an experienced field service technician to install new equipment and perform routine maintenance and service for our clients. The ideal candidate possesses strong electro-mechanical skills and a customer service-oriented demeanor. We seek individuals who are intelligent, energetic, hardworking, and enjoy their work.
Requirements
- Four plus years of maintenance experience - servicing, troubleshooting, and repair of electro-mechanical automated machinery.
- Mandatory preference of maintenance, installation, service, and diagnosing issues/repairs on food processing and packaging machinery.
- Practical application of mechanical and electrical engineering principles and techniques to ensure equipment performance at manufacturers' specifications.
- Advanced knowledge of pneumatic, hydraulic power systems, conveyor systems, or control systems.
- Possess initiative, critical thinking, complex problem-solving skills, judgment and decision-making abilities, persistence, attention to detail, adaptability, flexibility, concern for others, and leadership qualities.
- 80% travel during the week (Mon-Fri) during training, 60-70% travel after training.
- Food Processing or Packaging Machinery experience is desired.
Nice To Haves
- Bilingual English & Spanish skills are a bonus.
Responsibilities
- Install new packaging machinery equipment.
- Provide preventive maintenance for equipment.
- Perform on-site equipment repair.
- Travel 80% (Mon-Fri) away from home visiting food plants primarily in the Great Lakes region of the USA, potentially traveling beyond that area as required. After training, travel will reduce to 60-70% (Mon-Fri).
- Read diagrams, schematic drawings, engineering specifications, and service manuals to determine work procedures.
- Engage with customers on-site, analyze equipment performance, troubleshoot to isolate problems, and determine necessary actions to restore system to performance specifications.
- Share information with team members, customers, and supervisors to help prioritize and keep customers informed of corrective actions and equipment status.
- Inform customers of routine preventive maintenance techniques.
- Participate as necessary in new projects to install or improve the safety and performance of existing and new equipment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
