Field Service Technician - Greater Richmond Area
About The Position
As a Field Service Technician with Burwell, you’ll be on the road each day, clocking in from your company-provided service vehicle and heading to customer sites across Richmond, Ashland, Sandston, and Goochland. You’ll service and repair forklifts, pallet jacks, aerial lifts, and other equipment from top brands that keep warehouses running. You’ll work independently with a strong team behind you, receive ongoing training, and grow your career with a company that’s growing too. If you’re hands-on, mechanically minded, and ready to take ownership of your work—we want to hear from you!
Requirements
- Prior experience in forklift, heavy equipment, diesel, or automotive repair
- Strong understanding of mechanical, hydraulic, electrical, and pneumatic systems
- Familiarity with diagnostic software and tools
- Ability to lift up to 75 lbs. occasionally and meet the physical demands of the job
- Valid driver’s license with a clean driving record
- Willingness to travel within the assigned service territory
Responsibilities
- Diagnose and repair forklifts, pallet jacks, reach trucks, boom lifts, and other warehouse vehicles
- Troubleshoot mechanical, hydraulic, LP/diesel engine, and electrical system issues
- Use diagnostic tools such as multimeters and hydraulic gauges to pinpoint and fix problems
- Perform preventative maintenance to keep customer equipment running smoothly
- Service multiple brands including Hyundai, Bobcat, Clark, Genie, JLG, and Skyjack
- Participate in manufacturer-certified training to stay up to date on equipment and repair techniques
- Promote service offerings like maintenance programs, inspections, and parts
- Inspect and maintain your service vehicle, tools, and inventory for safety and readiness
- Support and mentor junior techs when needed
Benefits
- Medical
- Dental
- Vision
- Accident
- Short-Term Disability
- Long-Term Disability
- Life Insurance
- 401K with Company Match
- Progressive Paid Time Off and Holidays – starting with 3 weeks PTO in your first year
- Paid parental leave for moms and dads
- Opportunities for growth and internal promotion
- Annual Community Impact Day – paid volunteer time in the places we work and live
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
