Field Service Technician - Ohio

Bloom Energy•Cincinnati, OH

5d•$24 - $35•Remote

About The Position

Bloom Energy is seeking a Field Service Technician (FST) to provide service for its solid oxide fuel cell technology. This is a remote field position involving travel to multiple customer sites throughout a large service district. The technician works autonomously from scheduled tasks while coordinating with technical teams and customers. The role requires residence within the Service District. Initial training consists of two sessions of up to two weeks each in San Jose, California.

Requirements

High school diploma and 6 years of experience in electrical, process controls, or electro-mechanical fields; or a technical diploma, Journeyman Certification, or Electrician Certification in a technical field and 4 years of relevant industry experience; or 5 or more years of relevant commercial electrical experience combined with electrical-related military experience.
Strong electrical troubleshooting and diagnostic skills.
Familiarity with safety standards, especially those related to electrical work, including OSHA and NFPA 70E.
Prior electrician or electrical technician experience with one or more of the following: three-phase systems, uninterruptible power supplies, electrical generation and distribution systems, power electronics, automatic transfer switches, or microprocessor-based control platforms.
Experience with electrical/electronic test and measurement equipment.
Ability to read and interpret electrical single-line diagrams and blueprints.
Experience maintaining equipment in accordance with ANSI/NETA standards for Electrical Power.
Mechanical systems aptitude, including troubleshooting and repair skills.
Motivation and ability to work autonomously.
Sound judgment in resolving complex problems.
Team-oriented approach, integrity, and professionalism.
Effective written and verbal English communication skills.
Ability to follow written and verbal procedures and sequenced work instructions.
Ability to regularly handle equipment up to 50 pounds and occasionally lift up to 70 pounds.
Ability to reach, squat, bend, and twist during the workday, and regularly use a ladder or stepstool.
Ability to facilitate 24x7 on-call duty and shift work as needed.
Ability to regularly work alternative schedules, such as one week per month Wednesday through Sunday.
Ability to regularly work overtime to achieve quarterly goals.
Ability to regularly drive throughout a large service district, such as Ohio and surrounding states, and occasionally travel to other U.S. and international destinations.
Ability to maintain a driving record in good standing.
Must reside within the Service District.

Responsibilities

Provide fuel cell service during field visit dispatches.
Operate a service vehicle safely.
Create daily workflows from scheduled tasks and work autonomously.
Perform on-site preventative maintenance, repairs, testing, and diagnostics.
Follow company procedures and protocols.
Diagnose technical errors or problems and determine and implement appropriate solutions.
Cooperate with the technical team and share information across the organization.
Understand and follow customer access requirements.
Maintain the service vehicle and spare-parts inventory.
Maintain and build positive customer relationships.
Produce timely and detailed service reports as required.
Perform other responsibilities as assigned.