Field Service Technician (USA)
About The Position
Field Service Technician (USA) Location : Kenosha, Wisconsin (USA) - On-site | Travel : Frequent, including weekends as required | Territory : North America Inspire innovation. Drive impact. Join Deville. Imagine working in a role where your technical expertise directly impacts equipment performance, customer satisfaction, and operational efficiency. At Deville Technologies Inc. , we design and manufacture high-performance industrial food cutting equipment used across North America. We are looking for a Field Service Technician who thrives in hands-on environments and is driven to solve problems directly at customer sites. Our culture is built on: Creativity in developing innovative solutions Accountability and ownership Commitment to operational excellence Human collaboration focused on results About Deville For over 25 years, Deville Technologies Inc. has been designing, manufacturing, and distributing high-performance industrial food cutting equipment known for its reliability, precision, and efficiency. With operations in both Canada and the U.S., we place customer satisfaction and technical innovation at the heart of everything we do.
Requirements
- Experience in field service, maintenance, or installation of industrial equipment
- Comfortable with physical work and compliance with workplace health and safety requirements
- Technical diploma in Mechanical Engineering Technology, Electromechanics, or equivalent
- Strong industrial mechanical/electromechanical knowledge
- Ability to read and interpret drawings, schematics, and technical documents
- Structured troubleshooting and problem-solving approach
- Ability to manage multiple priorities and field urgencies
- Strong focus on safety and execution rigor
- Results-oriented with fast problem resolution
- Autonomous and accountable on site
- Strong customer interaction skills
- Adaptable to changing environments and frequent travel
- Frequent travel required, including weekends as needed
- Valid driver's license required
- Valid passport required
Nice To Haves
- Experience in a manufacturing or food processing environment is an asset
- Technical training in industrial maintenance is an asset
Responsibilities
- Install and commission equipment at customer sites
- Perform adjustments and functional validation
- Confirm full operational readiness before handover
- Diagnose mechanical, electrical, pneumatic issues
- Perform on-site repairs and adjustments
- Identify root causes and ensure durable solutions
- Perform preventive maintenance activities
- Identify risk of failures and recommend actions
- Ensure strict compliance with health and safety standards
- Explain interventions and provide recommendations
- Train operators on equipment usage and maintenance
- Maintain professional and structured communication
- Complete service reports accurately and on time
- Document recurring issues and escalate as required
- Contribute to continuous equipment improvement
Benefits
- Competitive salary + advancement opportunities
- Ongoing training & tuition reimbursement
- Tangible recognition for your contributions
- Human-centered company culture in an innovation-driven environment
- Insurance coverage (health/medical, dental & disability)
- 5 paid sick days + 2 personal days annually
- Social activities organized by our committee (BBQs, happy hours, karaoke...)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
