Field Service Technician – Oklahoma

Quest International•Miami, FL

4d•$24 - $29•Onsite

About The Position

Quest International provides field service, technical support, preventive maintenance, equipment repair, and lifecycle services for medical-device manufacturers and other technical-equipment organizations. As a Field Service Technician, you will represent Quest at hospitals, laboratories, industrial facilities, manufacturing locations, and other customer sites throughout Oklahoma and assigned surrounding territories. You will install, maintain, troubleshoot, and repair electro-mechanical equipment while providing dependable customer support and accurate technical documentation.

Requirements

At least one year of professional hands-on experience in field service, electro-mechanical repair, medical equipment service, industrial maintenance, electronics repair, appliance repair, automotive diagnostics, installation, or another closely related technical role.
Professional experience troubleshooting and repairing electro-mechanical or electronic equipment.
Experience diagnosing failures to the FRU, module, board, part, component, or assembly level.
Professional experience using a digital multimeter.
Experience working with wiring, connectors, harnesses, circuit boards, sensitive electronic components, equipment modules, sensors, motors, power supplies, or mechanical assemblies.
Ability to read and follow technical manuals, wiring diagrams, service procedures, SOPs, and safety instructions.
Strong service-documentation and customer-communication skills.
Ability to work independently at customer locations.
Valid driver’s license.
Reliable personal vehicle available for work-related travel.
Ability to obtain and maintain the required automobile-insurance coverage.
Ability to travel up to 80%, including overnight travel, early departures, late returns, and changing customer schedules.
Ability to perform the essential functions of the role, with or without reasonable accommodation, including lifting up to 50 pounds and completing hands-on field work.
Compensation expectations within the approved $24.00–$29.00 hourly range.
Willingness to complete the required Human Performance Test.
Comfortable using Windows-based systems while installing, maintaining, configuring, or troubleshooting technical equipment.
Windows 10 and Windows 11 navigation
File and folder management
Task Manager
Event Viewer and system logs
Command Prompt or PowerShell
ping, ipconfig, and tracert
Static IP versus DHCP configuration
Basic IP address, subnet, gateway, DNS, and network-adapter settings
Public, Private, and Domain network-profile awareness
Remote Desktop or another approved remote-support tool
Managing service reports, photographs, manuals, diagnostic files, and customer documentation

Nice To Haves

Medical-device, diagnostic, laboratory, industrial, manufacturing, optical, or OEM equipment service
Customer-site field-service experience
FRU-, module-, board-, part-, or component-level troubleshooting
Experience replacing circuit boards, sensors, motors, power supplies, wiring, connectors, harnesses, or assemblies
Experience using a vacuum or pressure meter, frequency counter, oscilloscope, bench power supply, cable tester, or diagnostic tester
Command Prompt or PowerShell experience
BMET, electronics, electrical, automotive, aviation, robotics, mechatronics, industrial-maintenance, or military technical training
Hospital, laboratory, manufacturing, controlled-environment, or professional customer-site experience
Microsoft Word, Excel, work-order, and service-reporting experience
Experience independently managing frequent travel and changing customer schedules
Strong repair-documentation habits

Responsibilities

Travel to customer locations to install, inspect, maintain, troubleshoot, and repair technical equipment.
Perform preventive maintenance and corrective repairs on medical, diagnostic, laboratory, industrial, manufacturing, OEM, and electro-mechanical equipment.
Diagnose equipment problems using a digital multimeter, hand tools, power tools, and approved diagnostic equipment.
Troubleshoot equipment to the field-replaceable unit, module, board, part, component, cable, connector, power-supply, sensor, motor, wiring-harness, or assembly level.
Repair or replace circuit boards, power supplies, wiring, connectors, harnesses, sensors, motors, modules, electronic components, and mechanical assemblies.
Follow technical manuals, wiring diagrams, service procedures, standard operating procedures, safety requirements, and customer-site protocols.
Verify equipment operation after maintenance or repair.
Escalate unresolved technical issues with clear troubleshooting notes and supporting information.
Complete accurate service reports documenting the reported problem, troubleshooting performed, parts used, test results, work completed, and recommended next steps.
Communicate professionally with customers, technical support, service leadership, and internal Quest teams.
Manage customer appointments, travel schedules, tools, service materials, documentation, and changing field assignments independently.
Use Windows-based systems to access manuals, review diagnostic information, manage service files, and support equipment troubleshooting.