Field Service Technician

Salvagnini America, Inc. • Winnipeg, MB

13h • Onsite

About The Position

The Field Service Engineer / Service Technician provides a strategic job at Salvagnini America. The position is responsible for providing on-site troubleshooting and repair of the equipment, customer support and training on state-of-the-art products from stand-alone machines to highly flexible automated systems at our various customer facilities.

Requirements

• A 2-year degree in mechanical or electrical technology/or equivalent work experience in the field.
• Military experience or practical work experience in a similar field will be considered.
• An excellent listener and can also be assertive, persistent, and persuasive.
• Strong interpersonal and written/verbal communication skills.
• Ability to thrive in a high-energy and fast-paced work environment.
• Adaptable and can think on your feet; when faced with new challenges or tough conversations, you face them head-on.
• Strong organizational skills and follow through.
• Fluent in PC use as a development and communications tool.
• MS Office/Excel/Word skills required.
• Advanced knowledge in Mechanical devices: conveyors, pulleys, gears, hydraulic or pneumatic valves and actuators, etc.
• Advanced knowledge in Electrical devices: Servo Motors, Controllers, relays, breakers, troubleshooting.
• Advanced knowledge in PC Communications: Serial and parallel communication, Ethernet, static/dynamic addressing.
• Competency with Digital Multi-meters.
• Ability to read and understand electrical schematics.
• Sound mechanical aptitude.
• Ability to use common hand tools and read mechanical drawings.
• Ability to apply common sense understanding to carry out detailed and involved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to recognize and evaluate technical issues and limitations.
• Ability to define and manage expectations.
• Ability to make sound decisions and actions.
• Ability to lift 75 lbs. without restrictions.
• Walking distances, transporting tools through the Customer's location is required.
• Climbing steps and ladders, working in areas offering tight access is frequently required.
• Strong mathematical skills, including Algebra and Trigonometry.
• Ability to add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Fluent in Windows, Excel, and Word.
• Must possess or be able to obtain a valid passport.
• Must possess a valid driver's license.
• Pass a motor vehicle record check.
• Unrestricted ability to obtain rental vehicles.

Nice To Haves

• Other duties may be assigned.

Responsibilities

• Troubleshooting and repair of equipment.
• Customer training on the equipment.
• On-site modifications to equipment.
• Submission of clear, and detailed, reports documenting the work performed, open points, and closed points in a timely manner.
• Maintain professional appearance and achieve good customer feedback.
• Adherence to SOP's and implementation of new procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree