Field Service Technician - Entry Level

MasterTech•Long Island, NY

16h•Remote

About The Position

MasterTech is seeking entry-level Industrial Technicians who are based near an International Airport and willing to travel extensively to customer locations. Field Service Technicians will be responsible for the on-site installation and support of mechanical and electrical components and systems, ensuring machinery is properly installed and operational. Detail-oriented Field Service Techs are responsible for the on-site maintenance, diagnostics, and repair of machinery, along with reporting issues and completing documentation.

Requirements

Ability to conduct installation, diagnostics, troubleshooting, programming, repairs and provide recommendations.
Maintain up-to-date training while providing remote support.
Excellent customer service skills and communication.
Exceptional problem solving, troubleshooting, diagnosis and documentation.

Nice To Haves

Previous printing, corrugated, prepress, postpress, flexo presses, folding and other printing/boxing equipment is extremely beneficial.
Experience in industrial, manufacturing, and/or any kind of mechanical maintenance is preferred.
Experience with electrical systems is a definite asset; AC & DC as well as three-phase wiring.
Knowledge of SPS Programming, automation technology and drive technologies.

Responsibilities

On-site installation and support of mechanical and electrical components and systems.
Ensuring machinery is properly installed and operational.
On-site maintenance, diagnostics, and repair of machinery.
Reporting issues and completing documentation.
Conducting installation, diagnostics, troubleshooting, programming, and repairs.
Providing recommendations.
Maintaining up-to-date training.
Providing remote support.