Entry-Level Forklift Field Service Technician

Alta•Battle Creek, MI

1d•Onsite

About The Position

Our Material Handling Group is currently looking for a full-time, Entry-Level Forklift Field Service Technician for our Battle Creek, MI branch. This position is first shift, M - F, and hourly (no flat rate!). Field Technicians are provided a company service van, which is provided for our Techs to drive home (you don't leave it at our shop at the end of the day), along with a fuel card.

Requirements

One year of previous forklift repair experience is highly desired, which includes experience in the Military, Guard or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M or CM
Previous field experience is highly preferable
Strong working knowledge of electric and liquid propane units
Excellent mechanical aptitude
Possess own tools
Must have clean driving record and valid driver’s license to drive company vehicle
Computer programs - HYPASS, Hyster TKC training software and Yale/Hyster contact management system
Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Responsibilities

Performing preventative maintenance on customer forklifts and other material handling equipment
Diagnose and repair all forms of customer equipment
Completing each repair job in a timely, efficient and professional manner
Providing exceptional customer service
Work and manage workloads independently
Proper completion and submission of all required paperwork
Field Technicians are responsible for company vehicle and on-board parts inventory
Incorporate Alta's Guiding Principles into daily activities
Performs other duties as assigned
Consistent, regular, and reliable attendance including being ready for work at the designated start time