Field Service Technician
About The Position
Technicians are in the field 40hrs/week, in bars, restaurants, gas stations, truck stops, etc. Multiple Service Positions Available across all areas of Illinois. Rates range from $18-$30/hour, dependent on related work experience & proficiency. Will train inexperienced candidates. Additional shift differential for weekends and 2nd/3rd shifts. Hiring for all shifts (weekends, second and third shift preferred). Shift starts from home. Company-supplied vehicle + fuel card. Competitive benefits - health insurance inc. vision and dental; 401(k) w/ match; PTO + paid holidays; and additional total rewards.
Requirements
- Great Customer Service
- High school diploma or equivalent
- Terminal Handler's License - costs covered by company
- Valid driver’s license
- Minimum of 21 years of age
- Frequently required to lift/push weights up to 50 pounds
- Ability to communicate effectively & follow written or verbal instruction
- Strong organizational, problem-solving, analytical skills
- Computer literacy helpful but not required
Nice To Haves
- Relevant experience preferred but not required – ATM, amusement, gaming or other electronic / mechanical aptitude (examples – HVAC, low voltage, cable, phone, internet, automotive)
Responsibilities
- Respond to and troubleshoot service calls for equipment repairs in a timely manner
- Interact with clerks, restaurant staff, management, and customers to solve issues as they arise
- Provide exemplary customer service
- Manage inventory to ensure parts are available when repairs are needed
- Complete all necessary documentation for device entry and logs
- Perform auditing procedures on slot machines, amusement devices, dispensers, and ATMs
- Maintaining and repairing gaming devices, ATMs, amusement equipment, and redemption devices for Accel Entertainment
- Loading and unloading supplies
- Assisting in other areas as needed
Benefits
- Company-supplied vehicle
- Fuel card
- Health insurance inc. vision and dental
- 401(k) w/ match
- PTO + paid holidays
- Medical, dental, and vision
- Life, AD&D, critical illness, and hospital insurance
- Short and long-term disability
- Identity/legal protection
- FSA and HSA accounts
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
