Field Service Technician - Charleston, SC

Xerox•Mount Pleasant, SC
•$39,720 - $79,440•Onsite

About The Position

Xerox Holdings Corporation is redefining the workplace experience. With over 100 years of leadership in office and production print technology, Xerox has expanded into software and services to support the hybrid workplace. The company is continuing its legacy of innovation to deliver client-centric, digitally-driven technology solutions for a global, distributed workforce. Xerox makes work, work. The Technical Services division is rapidly growing and has an immediate need for professional field service technicians to ensure customer satisfaction.

Requirements

  • Electro-mechanical experience, including using a multi-meter to troubleshoot electrical circuits and reading/comprehending electrical schematics.
  • Superior time management skills and reliability; must be punctual and dependable.
  • Valid Driver’s License, current automobile insurance coverage meeting company minimums, and ability to meet motor vehicle safety standards.
  • Ability to lift 50 pounds, walk, stand, squat, bend, and drive for over 50% of the workday.

Nice To Haves

  • Past roles such as Military or Veteran with electro-mechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic or Repair are relevant.

Responsibilities

  • Provide outstanding service to clients, ensuring devices are working correctly and customers receive top-notch service.
  • Utilize electro-mechanical skills to repair devices. Xerox provides comprehensive training.
  • Achieve key productivity goals, including 5 gross calls per day, an efficiency rating of 50% or higher, response time commitments between 2-4 hours, and minimizing parts costs.

Benefits

  • Substantial growth opportunities for future career development within a supportive and collaborative company culture.
  • Full medical/dental/vision.
  • Wellness credits.
  • Company contribution to a Health Savings Account.
  • 401k matching.
  • Paid time off, plus holidays and personal days.
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