Field Service Technician

Volvo Group
Onsite

About The Position

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. The Volvo Group is a global company driven by our purpose to build the world we want to live in. Together we develop and deliver solutions for a cleaner, smarter, and more connected world. By unleashing everyone’s full potential, we build a more sustainable future for all our stakeholders. Come join our team and help us build a better tomorrow.

Requirements

  • High School diploma or GED
  • Minimum of 5 years’ experience working on construction related equipment
  • Computer proficiency, especially with Microsoft products.
  • Possesses a valid California Driver’s License and a good driving record.
  • Frequent travel.

Responsibilities

  • Work safely at all times. Adhere to all VCES applications safely policies. Comply with all Company policies, procedures, standards and values.
  • Knowledge and proficiency in diagnosing, testing and repairing heavy equipment and related machinery.
  • Comprehensive understanding and ability to read and interpret blueprints and schematics on Volvo product lines and systems.
  • Ability to timely complete and submit work orders and warranty claims with detailed description as directed.
  • Provide professional customer service to customers about their equipment problems and or options to fix those problems.
  • Responsible for the confirmation of the equipment function after repair.
  • Ability to provide telephone support to the customer in order to perform troubleshooting, as directed.
  • Will exhibit appropriate diligence of all required Personal Protective Equipment (PPE).
  • Capable of working independently or in a team, as directed.
  • Must have flexibility to work overtime and occasionally stay overnight to complete assigned task, as needed.
  • Must have all tools necessary to perform the required work and must maintain and secure them at all times.
  • Performs other duties as directed

Benefits

  • Competitive medical, dental and vision insurance.
  • Generous paid time off.
  • Competitive matching retirement savings plans.
  • Working environment where your safety, health and wellbeing come first.
  • Focus on professional and personal development through Volvo Group University.
  • Programs that make today’s challenging reality of combining work and personal life easier.
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