About The Position

We are seeking a hands-on Service Technician to support inspection, maintenance, and repair of fire and life safety equipment across customer sites in the East GTA and Durham Region. This is a field-based role requiring regular travel within the service area. Ideal candidates are based in East Toronto or Durham Region, with the ability to travel efficiently throughout the territory.

Requirements

  • Experience in a mechanical, technical, or hands-on role (service, shop, equipment, or similar)
  • Basic electrical knowledge and strong mechanical aptitude
  • Valid driver’s license with a clean driving record
  • Strong customer service and communication skills
  • Comfortable using mobile devices and service-related technology
  • Ability to work independently in a field-based environment
  • Safely lift, carry, and handle materials weighing up to 50 lbs independently, with strong hand-eye coordination and manual dexterity
  • Work comfortably in confined or restricted spaces, including climbing ladders and navigating walkways on large equipment
  • Successfully complete pre-employment and ongoing drug & alcohol testing, as well as criminal background checks, in accordance with company policy and client site requirements

Nice To Haves

  • Experience with fire protection or suppression systems is an asset (not required)

Responsibilities

  • Inspect, install, service, and maintain fire and life safety equipment at customer sites and in-shop
  • Complete service documentation, including inspection reports and commissioning records, accurately and on time
  • Conduct life safety inspections and identify deficiencies, recommending corrective actions
  • Troubleshoot equipment issues and perform repairs
  • Complete warranty service work as required
  • Provide basic on-site training to customers on equipment use and safety practices
  • Operate a company service vehicle in accordance with company policies
  • Maintain a clean and organized work environment (vehicle, tools, and job sites)
  • Support general shop duties as needed
  • Participate in safety training, certifications, and ongoing development
  • Follow all Safe Work Practices and contribute to Job Hazard Analyses (JHAs)

Benefits

  • Paid vacation
  • Other time away from work benefits
  • Company-paid training and certifications
  • Company-provided tools
  • All expenses paid for out-of-town business travel (when required)
  • Annual profit-sharing opportunity
  • Medical
  • Dental
  • Vision
  • EAP
  • RRSP matching
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