Field Service Technician

Quest International•Irvine, CA

2d•$24 - $35•Onsite

About The Position

Quest International is seeking a Field Service Technician to install, maintain, troubleshoot, and repair A/V, electro-mechanical, and medical-related equipment at customer sites. This is a hands-on field-service role requiring strong troubleshooting skills, travel readiness, schedule flexibility, accurate documentation, and professional customer communication in medical and customer-site environments. The role is field-based and regional, supporting customer sites in and around San Antonio, TX, with additional regional travel as business needs require. Candidates must be able to support regular customer-site travel, including overnight travel, early-morning departures, late-night returns, and customer-driven service windows.

Requirements

High school diploma or equivalent.
3+ years of hands-on A/V, electro-mechanical, medical equipment, industrial equipment, military electronics, avionics, robotics, mechatronics, BMET, or related field-service experience.
Experience with installation, preventive maintenance, corrective maintenance, troubleshooting, and equipment repair.
Experience performing component-level, field-replaceable unit, module, or equipment-level troubleshooting and repair.
Experience using diagnostic tools such as digital multimeters, vacuum/pressure meters, frequency counters, or similar test equipment.
Strong cable media knowledge, including Coax, HDMI, USB, Cat5/Cat6, connectors, wiring, and signal-flow troubleshooting.
Experience with A/V or related systems such as speakers, monitors, displays, audio consoles, amplifiers, DSPs, video matrix switchers, PC interfaces, DVRs, CCTV, or similar equipment.
Ability to travel extensively, including overnight travel.
Ability to work customer-site schedules, early mornings, late evenings, overtime, and changing service windows as needed.
Valid driver’s license, reliable transportation, rental vehicle eligibility, and ability to meet required vehicle/insurance standards when applicable.
Ability to lift up to 50 lbs and perform field work involving bending, crawling, climbing, standing, and using tools.

Nice To Haves

A/V setup, configuration, installation, CCTV, low-voltage, structured cabling, POS/kiosk, smart-hands, or remote-eyes support experience.
Medical, hospital, clinical, biomedical, industrial, military electronics, avionics, robotics, mechatronics, or BMET-style experience.
CompTIA A+, electronics coursework, technical school, military technical training, or equivalent hands-on training.
Experience working in medical, hospital, customer-site, or controlled environments.
Experience managing frequent travel, overnight stays, rental vehicles, lodging, schedules, expenses, and changing customer priorities independently.
Strong Microsoft Word, Excel, service documentation, work-order, proof-of-work, customer communication, and escalation-support skills.
Stable field-service work history, supervisor reference readiness, and long-term interest in hands-on field-service work.

Responsibilities

Perform onsite installation, preventive maintenance, troubleshooting, and corrective repair of A/V, electro-mechanical, and medical-related equipment.
Travel extensively for scheduled and unscheduled service work, including overnight travel.
Support overtime needs based on travel, urgent service calls, customer-site access, equipment downtime, escalations, and project deadlines.
Troubleshoot equipment issues, identify failed components or field-replaceable units, complete repairs, and verify equipment operation.
Support hospitals, medical facilities, and customer locations with professional communication and timely updates.
Document service activity, parts used, work performed, test results, customer updates, photos, checklists, and final resolution notes.
Work independently while managing schedules, travel logistics, service priorities, customer expectations, and changing field conditions.
Follow customer-site safety, access, conduct, and documentation requirements.