Field Service Technician

LB Foster•Dublin, OH

16d•Onsite

About The Position

The Field Service Technician I (FST1) is a safety critical position and is responsible for assisting in the manufacture, installation, troubleshooting, and repair of all LB Foster wayside equipment (WILD, Rockfall, Flood Monitoring), ensuring uninterrupted system performance and The Association of American Railroads (AAR) WABL compliance. The FST1 will interact directly with our customers on site, and LB Foster teams: Engineering, Project Management and Operations. The FST1 will be required to travel extensively to support our customers’ equipment primarily in the US and Canada, but occasionally overseas.

Requirements

High School Diploma/GED required
US Passport or ability to be granted a US Passport
Valid Driver’s license and clean driving record
Traveling up to 75%
Safety Critical Position – able to pass pre-employment and random drug screenings
Previous exposure to work environments that necessitate the use of PPE
On-Track ability: Obtain and maintain E-Rail Safe and Railroad specific RWP certificates
Obtain and maintain CPR/First Aid certificate
Work one-on-one with customers
Work in a small team
Knowledge of Electricity/Electronics
Solder electronics as per best practice and/or standard
Microsoft Office Suite: Outlook, Word, Excel, Power Point, Teams.
Drive a minimum of 7hrs per day
Renting a vehicle
Travel by air
Pass physical exam
Lift 60lb regularly, on occasion up to 100lb
Shoveling, digging, sledgehammering as required
Use an assortment of power and hand tools, grinders, reciprocating saw, hammers, chisels, wrenches, impact drivers, drills, etc.
Sit or stand for long periods of time while working
Collaboration and Communication
Work Ethic and Self Starting
Productivity and Continuous Improvement
Customer Focus
Advanced Problem-Solving Skills, Adaptability, and Attention to Detail
Accountability

Nice To Haves

1-3 years prior field service experience preferred
Mechanical, electrical or electronic experience preferred
Railroad or trade experience a plus
Associates or Bachelor’s preferred

Responsibilities

Assist with the installation, commissioning, maintenance, calibration and upkeep of our customers’ WILDs and other LB Foster wayside equipment on our customer railroads domestically and internationally.
Adhering to all safety, installation standards, and/or best practices
Preparing the rail by drilling through the neutral axis of the rail
Grinding and polishing the rail to ensure a flat surface void of raised and/or indented lettering
Precision welding to place gages using Salient’s proprietary welder
Applying sealant to gages to prevent water ingress
Soldering wires on PCBs and tag readers
Utilizing specialized and proprietary tools to calibrate systems
Operating mega-ohm meter and multimeter for quality checks
Utilizing a wide range of power and hand tools to install and repair sites
Using Linux interface for commissioning, calibration, and diagnosis
Assemble and test complex electronic assemblies as per documented work instructions
Follow all company ISO Quality processes, procedures, and best practices
Report all travel expenses and supply timely expense reports as per company policy
Travel extensively throughout North America and occasionally overseas
Weekend and/or holiday work as necessary
Overtime work as necessary
Must be able and willing to understand and apply safety rules, practice safe work habits, identify safety risks, and avoid potentially risky behaviors and situations
Working safely outdoors in all weather conditions, on uneven ground, and live tracks
Safe operation, maintenance, and upkeep of company issued tools
Operate company vehicles in the performance of duties
Other tasks and projects as assigned