Field Service Technician - Atlanta, GA (6 month Temporary Assignment)

Enphase Energy

6d•$23 - $36•Onsite

About The Position

Enphase Energy is looking for a Field Service Technician for a 6-month temporary assignment to provide on-site support to our Distribution and Installation Partners. This dynamic, fast-paced role requires owning problems through completion to provide best in class customer service at all times.

Requirements

High school diploma or GED.
2+ years of experience in electrical installation and service.
Valid state driver’s license with a clean driving record; must be insurable.
Proficiency with computers and ability to navigate multiple applications; working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint).
Ability to read and interpret plan sets.
Strong communication and presentation skills.
Strong time management and organizational skills; ability to manage multiple tasks and priorities effectively.
Detail-oriented with a focus on accuracy and quality.
Knowledge of and commitment to safety and security procedures.
Ability to follow instructions and respond constructively to feedback and direction.
Demonstrates sound judgment and decision-making skills.
Flexible and adaptable; able to manage change, delays, and unexpected challenges.
Willingness to learn and apply a variety of tools and techniques related to home improvement and electrical work.
Positive team player who contributes to a collaborative work environment.
Demonstrates integrity, professionalism, and strong work ethic.
Ability to work outside of regular business hours as needed.

Nice To Haves

Commercial or residential electrical license.
NABCEP (North American Board of Certified Energy Practitioners) certification.

Responsibilities

Service Enphase (internal) PV and storage systems within the assigned territory.
Act as a liaison between the scheduling team and homeowners to coordinate site visits and ensure alignment between Enphase Customer Support and system owners.
Perform onsite testing and diagnostics to evaluate system performance and identify issues.
Perform work on rooftops and elevated structures regularly.
Complete solar maintenance reports and required documentation accurately and in a timely manner.
Perform microinverter maintenance and update the Enlighten monitoring system to reflect all changes.
Utilize standard field tools, including drills, levels, squares, tape measures, ladders, and related equipment.
Install and route conduit, copper piping, and flexible tubing; pull and manage wiring as needed.
Participate in regular safety training and adhere to all company safety protocols.
Maintain tool inventory and adhere to tool management standards.
Respond promptly to customer needs and deliver a high level of customer service.
Always follow OSHA safety standards, prioritizing safety above all other considerations on job sites.
Train and mentor team members on proper installation techniques and best practices.
Demonstrate strong attention to detail, including the ability to review system designs and develop job-specific bills of materials (BOM/BOS).
Work independently with minimal supervision.
Drive continuous improvement by identifying opportunities to enhance processes, efficiency, and workmanship standards.
Perform other duties as assigned.
Must be able to meet domestic travel requirements, including possessing valid identification acceptable for air travel.