Field Service Technician - Northeast Atlanta GA
CVS Health•Isle of Hope, GA
•$19 - $32•Onsite
About The Position
The Field Service Technician provides technical support to the organization's internal users of computer applications and hardware (e.g., PCs, servers, mainframes). Answers questions regarding system procedures, online transactions, systems status and downtime procedures and is typically located within a call center. Collaborates with network services, software systems engineering and/or application development in order to restore service and/or identify problems. Maintains a troubleshooting tracking log ensuring timely resolution of problems.
Requirements
- 1+ years of hands-on experience with troubleshooting hardware, maintenance and repairs
- Valid Driver’s License with no major violations
- Willingness to drive between CVS locations within Northeast Atlanta GA area (Reside in the territory supported)
- Available to work days, nights, weekends, holidays
- Ability to lift 75lbs + and occasionally work on a ladder
Nice To Haves
- Technical Certifications
- Technical Degree
- Previous field service technician work
Responsibilities
- Provides technical support to internal users of computer applications and hardware.
- Answers questions regarding system procedures, online transactions, systems status, and downtime procedures.
- Collaborates with network services, software systems engineering, and/or application development to restore service and/or identify problems.
- Maintains a troubleshooting tracking log ensuring timely resolution of problems.
Benefits
- medical
- dental
- vision coverage
- paid time off
- retirement savings options
- wellness programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
