About The Position

Sandvik Mining is seeking a Field Service Technician in Fairbanks, AK. This role is ideal for individuals with a strong mechanical or electrical background and excellent diagnostic skills. Sandvik is a leader in automation, digitalization, electrification, and sustainability within the mining and construction industries. We are looking for motivated, forward-thinking individuals who are passionate about serving customers and contributing to an inclusive learning culture. We offer competitive compensation, comprehensive benefits, and significant opportunities for professional development and career growth within a diverse, collaborative, and globally connected organization.

Requirements

  • Technical certification or diploma in mechanical or electrical fields or equivalent years of professional field/technical experience.
  • A minimum of 7 years industry-related experience.
  • Technical experience to include diesel and high voltage electrical experience.
  • Success in team environments, with excellent communication skills.
  • Previous success in self-motivated roles.
  • Previous success in customer satisfaction.
  • Ability to read blueprints and interpret equipment schematics.
  • Must conform to ISO standards.
  • Candidates must be comfortable working underground and on the surface.
  • Must have the legal right to work in the United States on an indefinite basis without employer sponsorship.

Nice To Haves

  • Active Listening skills
  • Success with both internal as well as external customers
  • Flexibility in the workplace
  • Underground experience

Responsibilities

  • Troubleshoot, repair, and maintain mechanical and electrical aspects of underground mining equipment (load & haul) and components at high profile mining sites.
  • Perform new equipment commissioning and training at customer sites with minimal supervision.
  • Focus on diesel trucks, load and haul – hydraulics, engine, electrical.
  • Inspect equipment for proper performance and determine faults and malfunctions.
  • Adjust equipment and repair/replace defective parts, components, or systems according to scopes of work.
  • Test repaired equipment to ensure proper operational performance.
  • Complete accurate time records, technical reports, failure reports, and parts lists.
  • Actively participate in continuous improvement initiatives.
  • Stay current with industry, customer, product developments, and technical best practices.
  • Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction.
  • Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies.
  • Ensure customer satisfaction within the area of primary responsibility.

Benefits

  • Competitive wages
  • Health insurance
  • Dental insurance
  • Disability insurance
  • Outstanding 401(k) retirement savings plan
  • Opportunities for professional competence development
  • Training
  • Career advancement
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