Field Service Technician (Service & Repair)

Imperial DadeLoxley, AL
Onsite

About The Position

Imperial Brady is a leading North American distributor and solutions provider for cleaning and facility care, foodservice, and packaging. With more than 13,000 employees and a broad supply chain network, we deliver national scale with local expertise. Built on strong customer relationships and deep industry knowledge, we go beyond distribution—delivering Supplies + Support through expertise, service, and a commitment to making every customer touchpoint a plus. All correspondence will come directly from Imperial Dade and not a personal email address. Imperial Dade has a Service Repair Technician role available in Loxley! Join a strong and continuously evolving group, helping to continue to grow our business. If you’re eager for your next opportunity, Imperial Dade is a great place to take that next step. The Service Repair Technician maintains, and services housekeeping equipment purchased or leased by our customers.

Requirements

  • High School Diploma, GED, or equivalent experience
  • A valid driver's license and a clean MVR
  • Prior service, repair, and maintenance experience
  • Electrical and mechanical experience
  • Experience with commercial housekeeping equipment
  • Excellent communication skills

Responsibilities

  • Service, maintain, and repair commercial housekeeping equipment, such as carpet extractors, floor scrubbers, and vacuums
  • Establish and maintain strong collaborative relationships with assigned accounts and provide excellent customer service
  • Maintain up-to-date records of services performed
  • Purchase parts and supplies and track inventory
  • Properly demonstrate equipment to customers
  • Coordinate with other departments to ensure customer satisfaction
  • Continually enhance industry and equipment knowledge
  • Follow safety and housekeeping procedures

Benefits

  • medical
  • dental
  • vision
  • 401(k) program with company match
  • life insurance
  • generous paid time off package
  • educational reimbursement
  • paid family leave
  • adoption assistance
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