Field Service Technician
About The Position
Imagine yourself… Doing meaningful work that makes an everyday impact on the world around you. Collaborating with a vibrant, diverse, global team. Contributing to a brighter, safer, more sustainable future. It’s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet Technologies this week—after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces. As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.
Requirements
- At least 2 years of field service experience and/or customer-facing roles.
- Ability to travel, including occasional overnight travel (initial training requires consecutive weeks in Wood Dale, including weekends)
- A valid driver's license and a clean driving record are required.
- Experience in repairing, troubleshooting, and diagnosing various types of equipment.
- Basic computer/technical skills (can use email, software, phone apps, Microsoft Word)
- English/French
Nice To Haves
- Electronic and electrical skills are preferred
Responsibilities
- Provide ongoing care and support for our customer's equipment.
- Install our products and solutions at customer locations.
- Diagnose and resolve challenges and problems.
- Become a trusted advisor and partner for our customers, to develop excellent relationships.
- Extend our Videojet footprint in the market by promoting our service agreements and newer technology.
- Travel within a 2-hour radius from Montreal, Quebec.
- For training purposes, you will need to travel more than usual, but with sufficient notice.
Benefits
- Company Vehicle
- Company cellphone & Company credit card
- Benefits (medical, dental, vision & more) on day 1, no waiting period!
- Training and development opportunities
- Flexibility, autonomy and freedom to manage your schedule
- Pension plan
- Comission bonus (monthly)
- Attractive employee referral program
- Paid Parental Leave
- Wellbeing Program, with rewards
- Employee Assistance Program (legal, financial, and counseling resources)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
