Field Service Technician

ID Technology•Charlotte, NC

7d•Hybrid

About The Position

ID Technology is seeking a customer-focused, mechanically inclined individual for a Field Service Technician opportunity in our South East region. Someone located in or near the Charlotte, NC area would be well-situated for the role. Our Field Service Technicians contribute to the success of the company and our customers through technical expertise and interpersonal skills to ensure superior service. In this role you will: Install, demonstrate, maintain and repair marking, coding and labeling equipment Develop reports in keeping with company reporting mechanisms Attend trainings and meetings as required by leadership Assist in office-based duties when not required to be in the field Keep current on trends from both market and technical perspectives.

Requirements

Experience in the repair and troubleshooting of electro-mechanical equipment
Ability to identify customer needs and match their solution with company products/services
Knowledge of industry and applications
Computer literacy, especially MS Office.
Ability to be on the road 60% of the time; including overnight trips
Must have dependable vehicle and good driving record; Real ID or Passport are required for travel
Ability to conduct business in an ethical, successful manner
Strong technical, communication and organizational skills
Self-motivated with desire to achieve personal professional growth

Nice To Haves

PMMI certification: company provided
Syteline a plus

Responsibilities

Install, demonstrate, maintain and repair marking, coding and labeling equipment
Develop reports in keeping with company reporting mechanisms
Attend trainings and meetings as required by leadership
Assist in office-based duties when not required to be in the field
Keep current on trends from both market and technical perspectives