Field Service Technician

Veterans Prime, Inc.Lancaster, PA
Remote

About The Position

We’re looking for a hands-on Field Service Technician to install, service, and support advanced industrial packaging mechanical/electronic equipment at customer sites nationwide. If you enjoy troubleshooting, working independently, and nationwide travel, this role is a strong fit. This position is ideal for a highly motivated technician who embraces travel and is driven to earn next-level compensation by becoming the “go-to” expert.

Requirements

  • Strong mechanical and electrical aptitude derived from training and practical application
  • Proven ability to work with minimal supervision
  • Excellent communication and organizational skills
  • Willingness to travel extensively

Responsibilities

  • Install, repair, and maintain advanced industrial packaging machinery
  • Troubleshoot using hand tools, test equipment, and multimeters
  • Provide on‑site and phone support to customers
  • Train operators and assist with product demonstrations
  • Work with engineering support team to resolve technical issues
  • Build strong customer relationships
  • Manage extensive, required travel (up to 100%): assignments typically last one to two weeks, and occasionally up to three.

Benefits

  • Excellent compensation package with first-year earnings of $75,000–$90,000
  • Medical, Dental, and Vision coverage starting day one
  • 401(k) with company match
  • Paid Time Off (PTO) and paid holidays
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