Field Service Technician - WY

simsmetalm•Tucson, AZ

2d•Hybrid

About The Position

Sims Lifecycle Services (SLS) is seeking a Field Service Technician for the Cheyenne, WY area. Reporting to the Field Service Supervisor, the Field Service Technician is responsible for performing all service activities conducted at the SLS client location. Such service activities may include equipment de-installation, data destruction, data eradication, data capture related to hardware and components de-installed onsite, and packaging and palletization of equipment to be transferred to an SLS site. The incumbent must balance technical responsibilities with rigorous physical requirements and accuracy in all documentation tasks. The incumbent works in cooperation with and under the supervision of the SLS Field Services Supervisor or Lead Technician.

Requirements

Minimum of 2 years of experience in one or more of the following areas: Server de-installations, Server management, IT equipment de-installations, or IT hardware management
Proficiency with MS Office Suite
Excellent documentation skills
Excellent attention to detail
Consistently presents himself/herself in a professional manner
Must have reliable transportation and be able to travel to other SLS and client sites.
Must be able to take on new assignments as needed regardless of existing workload.
Must be able to work under deadlines and related stresses in a timely manner.

Responsibilities

Work with the Client's team of technicians and strictly adhere to all on-site and SLS service SOPs.
De-install serialized equipment from racks, cabinets, etc., at Client data centers while ensuring no damage or disruption to other live equipment running at the site.
Perform data eradication of data storage media using one or more of the following methods: degaussing, crushing, punching, drilling, and/or boring.
Capture key data/information for each of the units and components de-installed onsite.
Generate required documentation (e.g., Certificates of Data Destruction, Bills of Lading, etc.) related to the on-site service and provide a copy to data center personnel.
Palletize and prepare all equipment and components for transfer from the client location to an SLS or subcontractor site.
Record all onsite information needed by SLS to validate services performed onsite and time spent onsite.
The Field Service Technician must be available to travel to work on different projects at different client locations or report to work at the nearest SLS Location.
Other duties as assigned.