Field Service Technician

KEYENCE•Itasca, IL

18d•Onsite

About The Position

Join KEYENCE as an Entry-Level Field Service Technician at our Engineering Services Facility in Itasca, IL. As part of our Engineering Services team, you will work hands-on with innovative Factory Automation products. Your role will involve traveling to manufacturing facilities to assemble and install equipment, optimize configurations, and provide technical support to customers. This position offers a total compensation of $68,281, including base salary and bonus.

Requirements

2-year degree or trade school equivalent (manufacturing, engineering, electronics, or maintenance technology preferred)
Ability to lift 30–70 lbs. of equipment, including overhead
Ability to climb a step ladder and use hand tools/electronic devices
Computer skills: Microsoft Office (Outlook, Word) and custom software for product interface
Valid driver’s license
Proficiency in English (secondary language a plus)
High attention to detail and strong communication skills
Analytical skills for troubleshooting and product adjustments
Integrity and dependability in handling confidential information and meeting deadlines

Responsibilities

Assemble, install, connect, code, and diagnose KEYENCE products on advanced production lines
Travel regularly to customer sites to assist with equipment integration and verify proper operation
Optimize product configuration, including mechanical and digital adjustments
Provide guidance on product integration, operation, and troubleshooting
Maintain records of customer interactions and compile post-visit summary reports
Prepare KEYENCE equipment for customer use
Travel 50–60% of the time, including overnight, weekends, and holidays as needed