Field Service Technician (Diesel Technician)

Xylem•Bridgeport, CT

7d•Onsite

About The Position

The Field Service Technician will be responsible for executing field service activities at customer sites in a safe and efficient manner. This role includes system troubleshooting, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and can identify and remedy safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and potentially works at multiple sites / with multiple technologies. Critical thinking in this role is a critical item.

Requirements

Some travel required
20%-80% travel depending on division & location (overnight stays, away from home)
Driver Application for Employment
Motor Vehicle Report (MVR)
Forms: Driver Disclosure and Release, Employee Applicant Drug and Alcohol Statement, FMCSA Certificate of Awareness, Driver Certificate of Violations, Driver Statement of On Duty Hours Road Test, Copy of Driver’s License, Copy of Medical Certificate
HS diploma or equivalent
Capable of obtaining a CDL, class A or B with applicable endorsements
Ability to obtain all required customer clearances (TWIC, DISA, etc.)
Ability to obtain DOT Medical card
Clean driving record
Electrical, mechanical, diesel, fusion experience depending on business unit
Work without direct supervision
Technically sound
Experience with Microsoft Office including smart devices
Must have customer service experience
Demonstrates critical thinking and troubleshooting ability
Synthesizes technical information and communicates it clearly
Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways

Nice To Haves

Work experience preferred
0 to 2 years of technical work experience, 1 year preferred

Responsibilities

Create and maintain safe working environment and culture within the organization
Take care of company property
Demonstrates high impact culture through innovation, accountability and empowerment
Must be able to function in a team environment
Usually works with direct supervision but can work independently if needed