Field Service Technician

CFS Technologies • Seattle, WA

59d • $60,000 - $65,000 • Hybrid

About The Position

CFS Technologies is seeking an experienced or eager-to-learn Service Technician to join their team. This role involves traveling to customer locations to perform preventative and responsive maintenance on handwashing systems. The typical travel schedule is Monday through Thursday, often involving overnight stays, with Fridays dedicated to administrative tasks, meetings, and training from home. This position is ideal for individuals who enjoy traveling, understanding how appliances work, using hand tools for repairs, and building customer relationships through excellent service.

Requirements

• Experienced in machine maintenance (2+ years preferred).
• Familiar with basic plumbing, mechanical, and electrical operations.
• Willing and able to travel regularly for work, up to 80% of the time.
• Proficient in Microsoft Office Suite or related software as necessary to complete logs or records.
• Detail-oriented and consistent.
• Able to read and understand blueprints and schematics.
• A team player and able to effectively operate in group environment.
• Self-motivated and able to work independently.
• Goal-oriented and able to manage time and meet specific deadlines.
• Able to work with hand tools, including drills, saws, and grinders on occasion.
• Proficient in simple English reading, writing, and basic mathematics, (high school diploma or GED equivalent).
• Frequently: Prolonged periods of standing, sitting, leaning, crouching, and reaching to perform repetitive tasks.
• Frequently: Manual dexterity and hand-eye coordination to evaluate, test, and modify equipment with or without hand tools as needed.
• Frequently: Ability to differentiate between colored wires, tabs, and electronic components.
• Frequently: Must be able to crouch, bend, reach, and lean to inspect equipment.
• Frequently: Carry, lift, push, and pull up to 50 pounds at a time.
• Frequently: Prolonged periods of standing and moving about in various client environments.

Responsibilities

• Review design specifications to understand the scope, requirements, and function of our products.
• Travel to client locations to perform various diagnostic and preventative routines.
• Conduct testing to ensure products perform according to user requirements and within established guidelines.
• Ensure products meet company and customer quality and product integrity requirements.
• Identify, log, and correct malfunctions or defects in product performance.
• Troubleshoot and resolve issues with equipment, devices, or products.
• Assist with root cause analysis for product defects in the field and implement corrective action for products.
• Use various machines and hand tools to accomplish assigned tasks.
• Ensure compliance with health and safety laws, regulations, and best practices, including protective equipment where required.
• Inventory tools, parts, and supplies periodically and communicate needs to supervisor in a timely fashion.

Benefits

• $60,000.00 – $65,000.00 annual salary to start (plus monthly bonus)
• Medical, Dental, Vision, Life, Disability, and 401(k) with company contributions.
• 3 weeks annually of paid-time-off and sick leave accrual, with increases based on tenure.
• Paid company holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED