Field Service Technician- Frac Watch- Rotational

Cactus Wellhead•Donora, PA

5h•Onsite

About The Position

Responsible for field service activities including installation, testing, servicing, and repairing wellhead equipment. Maintains customer base by performing timely and competent service work. This role operates on a 20/10 rotational schedule.

Requirements

Certified in H2S, SafeLand and DOT when driving vehicles greater than 10,001 GVWR.
Working knowledge of Cactus Wellhead Product.
Customer Service Best Practices.
Service Documentation and Record Keeping.
Wellhead and Valve Equipment Compatibility.
Wellhead and Valve Installation, Operation, and Maintenance.
Field Equipment Repair.
Intermediate Computer, Language, and Mathematical Skills.
Intermediate Reasoning Ability.
Regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl; stand, walk and sit; talk and hear.
Regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds.
Close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Ability to clearly hear voices or alarms, bells, and other noise.

Nice To Haves

Equipment Troubleshooting of Cactus Wellhead and other OEM Equipment is beneficial.

Responsibilities

Comply with all quality, safety, health, environmental requirements, policies and procedures relevant to the position.
Check compatibility of equipment, inspecting condition, dry fitting and communicating relevant information with customer.
Install and test equipment in accordance with operating procedures.
Service equipment as requested by customers in accordance with maintenance procedures.
Repair equipment as requested by customers and as necessary due to field malfunctions.
Maintain service vehicle and tools/equipment. Ensure periodic maintenance consistent with Company policy and promptly report required repairs to the Service Manager.
Provide feedback to the Company through reporting of field problems and failures to the Service Manager for processing of Field Complaint Reports.
Identify and ensure appropriate tools, backup equipment and parts are available at or taken on service job.
Prepare Field Service Orders, Rental Tickets and customer required documents accurately and completely.
Maintain a high degree of customer satisfaction by providing timely and competent service.
Perform special projects or assignments as directed by management.