Technician, Field Service

Columbus McKinnon Corporation•Hartland, WI

50d•Onsite

About The Position

Join a team that values balance, open communication, and your future!Dorner Manufacturing, a Columbus McKinnon Organization, is growing, and we’re looking for people who want more than just a job—they want a workplace where they can thrive. Enjoy a culture that prioritizes your work-life balance, leaders who communicate openly, and a company committed to continuous growth and innovation. Discover a career where you can make a difference and still make time for what matters most, apply now!

Requirements

Ability to read blueprints and plant layout drawings.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
5+ years of experience in field service with strong fundamentals in electrical and mechanical.
Must have a valid driver license and ability to travel internationally.

Nice To Haves

6-month+ experience as an Assembly Technician to learn basic principles of CMCO technology and processes preferred.

Responsibilities

Travels to customer locations to install, start-up, maintain, modify and troubleshoot. Up to 75% travel.
Conducts all on site installation, repair, maintenance, and tasks per job order.
Troubleshoots errors or technical problems and determines proper resolutions and recommendations.
Determines replacement part requirements.
Prepares detailed trip reports that identifies issues, actions taken to resolve them and recommends next steps.
Assists in the preparation and execution of factory acceptance tests and completion of punch lists to achieve shipping approvals as needed.
Aids in the assembly, breakdown and crating of systems.
Assists field sales in account support.
Builds and maintains lasting relationships with existing accounts.