Field Service Technician

EV.CareersDenver, CO
Onsite

About The Position

Seeking an experienced Field Service Technician to perform diagnostics, maintenance, and repairs on high-power EV charging systems. This role combines hands-on technical work with customer interaction and requires extensive travel. Key Role Details Position Type: Full-time, Travel Industry: Electric Vehicle Infrastructure Location: Miami , FL Department: Service Operations

Requirements

  • 2+ years support role in EV charging industry or related such as solar, Battery Energy Storage System, etc.
  • Experience as electrician in low-voltage range (up to 1,000V)
  • Technical certification or experience in electrical engineering
  • Basic software and diagnostic skills
  • Full stack IT infrastructure knowledge (hardware, software, network, telecommunications)
  • Proficiency in MS Office (Windows, Excel, Word)
  • Strong customer service orientation
  • Professional communication abilities
  • Experience working under time pressure
  • Ability to manage urgent customer escalations
  • Ability to lift 75lbs (components and units)
  • Capable of repeated ladder climbing
  • Able to stand/walk for extended periods
  • Valid driver's license
  • Flexibility for overtime work
  • Willingness for domestic and international travel
  • Available for flexible hours

Responsibilities

  • Execute diagnostic, maintenance, and repair work on charging systems
  • Perform commissioning and periodic maintenance interventions
  • Work independently and collaboratively to maximize repair efficiency
  • Document repairs thoroughly and consistently
  • Provide feedback to remote service and development teams
  • Coordinate service interventions within assigned territory

Benefits

  • Medical Benefits with cost assistance.
  • Vision
  • Dental
  • Life Insurance paid by employer
  • Disability
  • Flexible Spending Accounts (FSA/HSA)
  • PTO (minimum 16 days)
  • Company holidays
  • Company vehicle provided
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