Field Service Technician

EK Machine•Fall River, WI

48d•Onsite

About The Position

Travels to locations across the U.S. and Canada repairing and adding electrical and assembly components to generator enclosures. Communicates with customers on phone, by email, and in person to aid in onsite assembly and onsite issues. Estimates repair costs. Records repair work performed and the costs of the work. Travel to customer sites to aid in installation and troubleshooting. Travel includes US and Canada and may be up to 75-100% of time. Assembles functional parts of enclosures and tanks using hand tools, levels, plumb bobs, and straight edges. May be qualified in the use of forklifts, cranes and other lifting apparatus and lifts to aide in the assembly process. Develops work instructions from general description. Confers with supervisor, engineers, production personnel, or others to resolve assembly problems. Assembles, installs and/or repairs wiring, electrical and electronic components, pipe systems and plumbing, machinery and equipment. Diagnoses mechanical and electrical problems and determines how to correct them, checking blueprints, repair manuals, and parts catalogs as necessary. Repairs or replaces defective parts using hand tools and power tools, and reassemble product both in the shop and on site. Uses tools ranging from common hand and power tools, such as hammers, hoists, saws, drills, and wrenches, to precision measuring instruments and electrical and electronic testing devices. Cleans and organizes work area.

Requirements

Associate's degree (A. A.) or equivalent from two-year College or technical school; or three to five years related experience and/or training and a High School Diploma or GED; or equivalent combination of education and experience.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to work with mathematical concepts such as fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Regularly required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms.
Occasionally required to stoop, kneel, crouch, or crawl and talk or hear.
Must regularly lift and/or move up to 25 pounds and may occasionally lift and/or move up to 80 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Journeyman Electrician license preferred.

Responsibilities

Travels to locations across the U.S. and Canada repairing and adding electrical and assembly components to generator enclosures.
Communicates with customers on phone, by email, and in person to aid in onsite assembly and onsite issues.
Estimates repair costs.
Records repair work performed and the costs of the work.
Travel to customer sites to aid in installation and troubleshooting.
Assembles functional parts of enclosures and tanks using hand tools, levels, plumb bobs, and straight edges.
May be qualified in the use of forklifts, cranes and other lifting apparatus and lifts to aide in the assembly process.
Develops work instructions from general description.
Confers with supervisor, engineers, production personnel, or others to resolve assembly problems.
Assembles, installs and/or repairs wiring, electrical and electronic components, pipe systems and plumbing, machinery and equipment.
Diagnoses mechanical and electrical problems and determines how to correct them, checking blueprints, repair manuals, and parts catalogs as necessary.
Repairs or replaces defective parts using hand tools and power tools, and reassemble product both in the shop and on site.
Uses tools ranging from common hand and power tools, such as hammers, hoists, saws, drills, and wrenches, to precision measuring instruments and electrical and electronic testing devices.
Cleans and organizes work area.