Armorvue- Field Service Technician- Pompano Beach
About The Position
NewSouth Window Solutions, now backed by Window Nation, is expanding its reach while maintaining its trusted local craftsmanship. The company specializes in transforming homes across the Southeast with high-quality windows and doors designed for the region's climate. NewSouth is entering a period of growth, offering stability, expanded resources, and new opportunities for its teams. The company is seeking a dependable and safety-conscious Field Service Technician to support the installation, service, and maintenance of products at customer sites and job locations. This role involves working closely with senior technicians, assisting in service operations, and maintaining a clean and organized workspace and vehicle. The ideal candidate is mechanically inclined, a strong team player, and eager to grow their technical skills.
Requirements
- High school diploma or general education degree (GED) preferred.
- Some experience with manual labor- similar to windows & doors
- Some working knowledge of door & windows.
- Ability to use computer and other office equipment and software to e-mail or fax correspondence and complete on-line training as required.
- Must be able to log information in a computer database.
- Must be familiar with Microsoft products such as Outlook and Windows.
- Knowledge of the safe use of hand and power tools.
- Must have a clean driving record
- Must have the ability to work autonomously as well as in a team setting.
Responsibilities
- Assist senior technicians with job site tasks, including lifting, carrying, and managing parts and tools.
- Pick up and deliver parts between the plant, warehouse, and job sites as directed.
- Clean installed products at customer locations and ensure job sites are restored to original condition.
- Operate hand and power tools safely and effectively during service work.
- Collaborate with other Field Service Technicians on multi-person projects.
- Maintain accurate service records, including observations and actions, using digital devices.
- Submit completed service reports promptly through company service software.
- Maintain clean and organized workspaces, service vehicles, and ensure vehicle upkeep.
- Manage parts inventory in both warehouse and service vehicle; inspect and document all incoming parts.
- Identify and reject parts that do not meet quality standards and coordinate reordering through service software.
Benefits
- Competitive pay and bonus opportunities
- Full benefits package including medical, dental, vision, life, and 401(k) retirement options
- Paid time off
- Growth opportunities within a rapidly expanding company
- A supportive team culture where your contributions matter
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
