Field Service Technician V - Site Lead (Deploy Only)

Sierra Nevada Corporation•Shalimar, FL

5d•Onsite

About The Position

The Field Service Technician V is an expert-level professional who provides technical support, maintenance, and repair services for complex aerospace and defense systems. This deploy-only role serves as the on-site operational lead, aligning team activities with customer mission objectives and ensuring service delivery, operational readiness, and customer satisfaction. The position works overseas on a 90-day rotation and an 84-hour work week. The technician leads Field Service Technicians, provides daily direction and technical guidance, mentors team members, and supports their development. The role oversees field operations and maintenance activities, resolves complex technical issues, supports vehicle launch, validation, or early production efforts, and develops training programs. It also includes maintaining detailed service and equipment records, ensuring regulatory and safety compliance, optimizing spare-parts and tool logistics, and presenting technical reports and strategic insights to executive management. Extensive travel to customer locations, including international and OCONUS operating sites, is required. The ISR, Aviation, and Security business area provides ISR and aviation systems integration and end-to-end C4ISR capabilities, including design, integration, testing, certification, ground and flight training, and logistics support.

Requirements

High school diploma or GED equivalent.
At least 7 years of experience as a counter-UAS technician or in a related aviation field; a higher-level relevant degree may substitute for experience.
Ability to understand and interpret complex technical schematics, diagrams, blueprints, manuals, and publications.
Advanced experience applying troubleshooting techniques.
Advanced electrical wiring skills.
Ability to provide technical support for computer systems and networks.
Experience installing, sustaining, troubleshooting, and repairing communications systems, including networks, cable distribution, COMSEC, and cryptographic devices.
Focus in defense technology and aerospace domains, specifically RF, electronic warfare, communications, and tactical networking.
Experience supporting vehicle launch, validation, or early production efforts.
Ability to travel frequently outside the continental U.S. for extended periods and deploy for extended periods to OCONUS operating locations, including a minimum 90-day deployment.
Ability to meet current DoD and Combatant Command requirements and restrictions for deployed locations.
Current, valid passport and ability to obtain a visa for international travel.
Ability to pass a pre-deployment medical assessment.
Willingness and ability to work extended hours, holidays, and shift schedules as required, including an 84-hour work week.
A current/active Secret U.S. Government security clearance is required for employment; U.S. citizenship is required. Applicants without a clearance may be processed for one, and employment begins only after it is granted.
Ability to lift up to 50 pounds regularly; stand and walk for extended periods; and use hand and finger dexterity to work with small components and tools.
Ability to work in noisy environments with potential exposure to hazardous materials.
Ability to work in office and field environments; read technical manuals, schematics, and computer screens; and inspect and troubleshoot equipment accurately.
Ability to hear spoken communication and machinery signals in noisy environments.
Ability to climb ladders, crawl in confined spaces, work at heights, and drive or operate a vehicle for frequent customer travel.
High accuracy and attention to detail, ability to follow detailed instructions, and strong safety awareness, including identifying and mitigating hazards.

Nice To Haves

Associate degree in a related field.
Prior experience in a lead role, including mentoring, training, guiding, and inspecting subordinate work.
Experience with an FCC license or FCC General Radiotelephone Operator License (GROL).
Experience with Security+, Network+, Cisco Certified Network Associate (CCNA), and/or A+.
Experience with aircraft weapons systems, including the AIM-9 family, APKWS, or AGM-114.
ASE certification, ideally in diesel engines or medium/heavy trucks.
Basic understanding of spectrometers, oscilloscopes, and/or pilot-static equipment gauges.
Background in the aerospace and defense industry, the U.S. Department of Defense, or the U.S. military.
Outstanding presentation and communication skills.

Responsibilities

Serve as the on-site leader for Field Service Technicians, providing daily direction, work assignments, and technical guidance.
Mentor team members and support technical development; lead and mentor senior-level technicians and technical teams.
Build strong customer relationships and align support with mission needs.
Oversee field service operations to meet contract and mission requirements, coordinating maintenance, troubleshooting, and repair activities.
Maintain service quality standards and operational readiness; identify risks and implement corrective actions to minimize downtime.
Perform expert-level maintenance and repairs on complex aerospace and defense systems, and diagnose and resolve difficult technical issues.
Independently manage and lead challenging, high-stakes field service projects.
Support vehicle launch, validation, or early production efforts.
Develop and implement training programs for customers and internal teams.
Maintain comprehensive records of field activities and equipment status.
Ensure compliance with safety standards and industry regulations.
Optimize inventory management and logistics for spare parts and tools.
Generate and present technical reports and strategic insights to executive management.
Travel extensively to customer locations, including international sites, as required.
Install, sustain, troubleshoot, and repair communication systems, including networks, cable distribution, COMSEC, and cryptographic devices.
Provide technical support for computer systems and networks.